Reviews

This profile includes reviews for Elite Auto Center of Gainesville's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Elite Auto Center of Gainesville has 2 locations, listed below.

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  Elite Auto Center of Gainesville

  3728 NE 4th St. Gainesville, FL 32608

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  Elite Auto Center of Gainesville

  907 SW 3rd St. Gainesville, FL 32601

Review Details

• Review fromJack C

  Date: 07/07/2025

  1 star
  As a former employee of Elite Towing/****** leasing/ Motory Groupin Gainesville, *******, I encountered serious concerns regarding their business practices. Specifically, I experienced non-payment for work performed, resulting in significant financial losses. Additionally, there appeared to be a pattern of misrepresentation concerning the actual ownership and management of the company in their dealings with various contracts. This has led me to believe there is a lack of transparency and adherence to fair business practices.

  Elite Auto Center of Gainesville

  Date: 07/08/2025

  This review was submitted by a former employee who left the company on unfavorable terms. As a commissioned employee, he was compensated per job completed, and there is no record or evidence of any work performed for which payment was withheld. The "non-payment" referenced stems from a disagreement over the amount due for a particular job, an amount the individual self-determined without agreement from the company. In that instance, the payment issued far exceeded his average daily earnings.Regarding the statements about ownership and management, Elite Towing has consistently maintained full transparency with our clients and contract partners. All official contracts reflect accurate, up-to-date ownership information, and there have been no disputes from any of our business accounts in this regard. Our ownership records are publicly available and in full compliance with all regulatory standards.We are committed to fair business practices and take all concerns seriously, however, the claims made in this review are not reflective of the facts or of our professional standards.

• Review fromHailey P

  Date: 09/27/2024

  1 star
  The owners wife ****** ***** was having a affair with my ex boyfriend who was a coworker for them and long time friends. I want dpuge to know this because I find it very inappropriate. She talks to him as friends now as far as I know. But I want him to know. They talk on snap chat.

• Review fromGrace G

  Date: 05/15/2024

  1 star
  Had a flat tire and a spare. ***** sent them and they did not know how to get the spare down. Had to do that part myself. Then didn't have any other tools to get tire off. Towed me to a tire shop that was unfortunately too busy and I asked if I could call to get the address updated while the truck was still hooked up. He said yes but then while on the phone getting the address updated to a place that was able to fix the tire he dropped the vehicle and then after the address was updated told GEICO that the vehicle was already dropped. Explanation of processes and what could be done was terrible. He then tried the lug nut again and it did come off and he panicked and drove off when realizing he could have completed service like he was paid for the first time. I paid a stranger off the street to help me replace the tire with a spare which I should not have had to do. I spoke with the management here and they are unable to see any wrong in what they do. They expect customers to know the processes and procedures in high stress situations which is not fair at all - employee knowledge of process and procedure is critical since they make the customer contact. I should not have to call the office to get customer service or he should have called before answering my questions. I hope they do reach out and get the video for all that happened because anyone or any place that never sees error on their end is blind to progress and not someone I would want to deal with ever again. Maybe after all is was a ploy to get more money from me or GEICO. I'm filling a complaint through GEICO as well because if it wasn't for a good Samaritan helping me I would still be immobile.