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Business Profile

Roadside Assistance

RAP PRIORITY

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roadside Assistance.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/11/2024

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.

    I got in contact with a ****************** who was able to successfully get me my $79.00 refund. I currently have the $79.00 check in my possession as of Tuesday, Aug 6, 2024. Thank you again ******************! 

    *****************************

    *CASE CLOSED*

    ut I do have all the email correspondence between myself and the company. I will attach my original email to them with the info they claimed they needed in order to process my refund, and a picture of the card that states I have a $0 deductible for services, and the email my bank sends when I use my credit card.

    Customer Answer

    Date: 08/13/2024

    I got in contact with a ****************** who was able to successfully get me my $79.00 refund. I currently have the $79.00 check in my possession as of Tuesday, Aug 6, 2024. Thank you again ******************! 

    *****************************

    *CASE CLOSED*

RAP PRIORITY is NOT a BBB Accredited Business.

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