We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Appraiser

CarBrain, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.86

Average of 522 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Kathy L

    Date: 06/26/2025

    My experience with Car brain was excellent. In particular, Katie and the tow truck driver were extremely helpful and answered all my questions to make it a quick process.

  • Joseph F

    Date: 06/25/2025

    My experience with carbrain from beginning to end was excellent. I never had to get rid of a vehicle so I had some apprehension going through this process. Everything worked out great, from the initial offer to vehicle pickup. It went smoothly without any issues. Highly recommend

  • Kurtis S

    Date: 06/25/2025

    CarBrain gave me the best deal of any of the options I could find on the web for making money on my damaged car.

  • Edmond B

    Date: 06/22/2025



    It was fast and quick. Everything went well. Josue was a big help.

  • Sarah N

    Date: 06/20/2025

    I was looking to get the best price on scrapping my vehicle and CarBrain by far, had the best price, out of all the 8 that I entered my info into, for the estimate. I got the estimate, right then from the website, but then a representative (his name was *****) texted me with a couple other questions and gave me an even better offer than the software generated and that got things started. He confirmed the offer with a detailed email and text and explained the next steps. He followed through all along the way with help, understanding and patience. Kudos to you *****! You made it seemless, honest, and easy thank you! Once the title was confirmed, the car was picked up by ** *************** out of *********, ** (excellent service from them too) and my payment was in hand! I recommend CarBrain 100% & will do business with them again anytime. Check out the other car places and see, you'll get the BEST price from CarBrain and you'll be very pleased with the services as well :)

  • Letishe M

    Date: 06/20/2025

    Recently sold my vehicle to CarBrain. From contact to pickup. The process was professional and done in a timely and respectful manner. My representative ***** was wonderful to work with. He respected my no answer to his question for me to send him a signed picture of my title before the sale had been agreed on.

  • Rachel M

    Date: 06/17/2025

    Smooth sailing from beginning to end. They gave me every ***** they quoted. ***** was Amazing making sure I was contacted by pick n pull and made sure date was set up to pick my car up. Then finally letting him know my car was picked up. So everything was smooth and I'm so happy I went with Carbrain.

  • Tammi M

    Date: 06/16/2025

    Very professional and easy to work with. Would do business with them again.

  • Michael G

    Date: 06/10/2025

    **** was great with answering my questions and helping me through the process. The scheduling with the car pickup company was a bit confusing. ***** in the title department was friendly, competent and professional. Overall the experience was positive and I would recommend to anyone looking to sell a car.

  • James C

    Date: 06/06/2025

    The service at Carbrain was excellent. Did everything they said they would do. Very pleased.

CarBrain, LLC is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.