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Business Profile

Auto Appraiser

CarBrain, LLC

Reviews

Customer Review Ratings

4.86/5 stars

Average of 517 Customer Reviews

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Review Details

  • Review fromSherlyn D

    Date: 08/29/2022

    5 stars
    This was a simple easy process with a fair price. I contacted them and got the quote. They came out the following day with the check and took away the car.

    CarBrain, LLC

    Date: 08/31/2022

    We're glad to hear it was simple and easy, Sherlyn :) Thank you for your review, and thank you for thinking CarBrain!
  • Review fromCecil D

    Date: 08/28/2022

    5 stars
    Using CarBrain was the best decision I made for getting rid of my car. The process was extremely easy Definitely worth it
  • Review fromSheri E

    Date: 08/28/2022

    5 stars
    Was pretty easy to get a quote and to set up pick up.
  • Review fromCharles O

    Date: 08/27/2022

    5 stars
    Overall very easy process and quick service. Fairest price in comparison to other sites.
  • Review fromDarren J

    Date: 08/27/2022

    5 stars
    Fast & Ez???????????????? I cant thank CarBrain enough for how they have helped make a stressful situation pleasant and easy. Their customer service was top-notch. They kept in contact with me every step of the way. I will definitely recommend them to all of my friends. Thanks CarBrain!

    CarBrain, LLC

    Date: 08/31/2022

    Thanks so much for your review, Darren. Fast and easy customer service is our goal. We're happy to hear you enjoyed our service enough to recommend it :) Thank you for thinking CarBrain!
  • Review fromJody P

    Date: 08/26/2022

    5 stars
    My **** Expedition had seen better days. It was time to say goodbye to a vehicle with memories leaving with it. I wasn't sure where to turn. My husband had passed away from cancer and he normally dealt with the vehicles. CarBrain was one of the first searches that came up. I learned last year that a business doesn't have to register with BBB. With that being said, I read through their reports which haven't been too many for the amount of time they've been up and running. The thing that stood out is their commitment in resolving the problem. I reached out, got a quote, and arranged for my vehicle to be picked ** in seven days. The tow truck driver showed up, paid me, and left within 10 minutes upon arrival. Thank you for making this difficult process so simple.
  • Review fromMarc J

    Date: 08/24/2022

    5 stars
    Very Professional and considerate of my schedule. The whole process went without a hitch.
  • Review fromMalondy B

    Date: 08/24/2022

    5 stars
    I cant thank CarBrain enough for how they have helped make a stressful situation pleasant and easy. Their customer service was top-notch. They kept in contact with me every step of the way. I will definitely recommend them to all of my friends. Thanks CarBrain!

    CarBrain, LLC

    Date: 08/25/2022

    We're so happy to hear you had a good experience with CarBrain, Malondy! Thank you for your review, and thank you for thinking CarBrain :)
  • Review fromTeresa K

    Date: 08/24/2022

    5 stars
    They were great! It all went smoothly and everyone was very helpful and courteous! I will highly recommend!
  • Review fromBruce M

    Date: 08/23/2022

    5 stars
    Great communication...***** was great to deal with. My car pickup was easy and payment was flawless. I highly recommend CarBrain to anyone who needs a seamless way to sell your vehicle. Will use again.

    CarBrain, LLC

    Date: 08/24/2022

    Thanks for the review and recommendation, Bruce! We'll be sure to let Erica know you appreciated her service. Thank you for thinking CarBrain!

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