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Business Profile

Auto Appraiser

CarBrain, LLC

Reviews

Customer Review Ratings

4.86/5 stars

Average of 522 Customer Reviews

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Review Details

  • Review fromTom M

    Date: 08/11/2022

    5 stars
    I will have to admit I was at first a little skeptical about how this works especially when dealing with a third party to sell my car. However, the representative from car brain was very very helpful, he got back to me and answered my questions promptly and everything worked exactly as promised. Very pleased with the offer and the overall sale was consummated without hassle. I whole heartedly recommend this company.
  • Review fromAmie G

    Date: 08/11/2022

    5 stars
    I would definitely recommend this company. The dispatcher and the tow drivers were very accommodating. Any issues and any schedule changes were met with kindness and patience. A scheduling delay by a pick up jam due to tow driver shortages was met with James (my guy) willing to go the extra miles to exchange paperwork so the transaction could proceed. Communication was excellent and brought a sense of relief when all was done. Thank you to ALL involved!
  • Review fromLorrie B

    Date: 08/11/2022

    5 stars
    Simple, easy process, allowed us to sell the car with no hassle.
  • Review fromDeborah S

    Date: 08/09/2022

    5 stars
    It was the easiest way of selling my car. Loved that it was just clicks and a call for it to be all taken care of. Will use again if ever needed.
  • Review fromDaniel R

    Date: 08/08/2022

    5 stars

    Daniel R

    Date: 08/08/2022

    Carbrain gave me the chance to sell my clunker without the hassle of arranging a tow truck. Helpful service.

    CarBrain, LLC

    Date: 08/09/2022

    We're glad you found us a helpful way to sell your clunker, Daniel! Thank you for thinking CarBrain :)
  • Review fromPaul G

    Date: 08/07/2022

    5 stars

    Paul G

    Date: 08/07/2022

    extremely easy to do for those who have cars with engine issues-they take care of everything and it could not be any easier

    CarBrain, LLC

    Date: 08/09/2022

    We're glad you found it easy, Paul! Thank you for your review, and thank you for thinking CarBrain!
  • Review fromClaude H

    Date: 08/07/2022

    5 stars
    Easy to set up and fair price was offered. Employee that we interacted with was very nice. Process was quick and easy.
  • Review fromAlicia R.

    Date: 08/07/2022

    5 stars

    Alicia R.

    Date: 08/07/2022

    CarBrain was so helpful from the beginning to the end when we needed to have our car taken away. They were fair and very patient. ***** was an excellent guide each step of the way.

    CarBrain, LLC

    Date: 08/09/2022

    Hi Alicia! We're glad to hear Kevin was able to help you out with selling your vehicle safely :) Thanks for your review, and thank you for thinking CarBrain!
  • Review fromJoseph L

    Date: 08/06/2022

    5 stars
    The process was so simple, I couldn't believe it was so easy. ***** helped through all of the steps. In the middle of the process, I became ill for almost 2 weeks and thought my offer was going to expire, ***** was very patient and was able to extend the offer until I got better. I finished up the process by providing an image of the title, scheduled a pick up and recieved the check. Thanks to ***** and CarBrain!
  • Review fromSande A

    Date: 08/05/2022

    5 stars
    What an Outstanding Stand up Company??The Response to Respect they give you *********** was BAM BAM BAM DONE unbelievable

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