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Business Profile

Colleges and Universities

Florida National University, Inc.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Florida National University, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Florida National University, Inc. has 3 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/18/2025

      Type:Service or Repair Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Went to this school on *************************************************************************************************** , phone number *************

      Customer Answer

      Date: 04/23/2025

      I went to this school to become a chef for one year I was told everyone should receive financial aid I never received assistance from this school my financial aid check when I brought it to the company attention I was told a check have to be re issued and sent to me in the mail I never received it.
    • Initial Complaint

      Date:10/14/2024

      Type:Service or Repair Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The following is an account of my experience as a student at Florida National University. I am sharing this to provide insight for prospective students considering this institution for their academic pursuits. While the university presents itself as a starting point for your education, it unfortunately falls short when it comes to supporting students in times of ************* a dedicated and high-achieving student, I encountered personal hardships as a working father and husband. Despite communicating my challenges to my teachers and making arrangements during a particularly difficult period, I faced an unjust situation. Despite being granted extra time by my chemistry teacher to complete an assignment, I was unfairly failed after putting in countless nights of work.Upon bringing this issue to the attention of the faculty and the ****, I was promised an investigation and a review of my test by another professor. However, a year has passed, and no action has been taken. This has led me to express my dissatisfaction and frustration with the lack of accountability and fairness at the university.I have also faced administrative obstacles, including the mishandling of my scholarship and the failure to receive my transcripts from my previous school, ****** University. These issues have not only caused me financial strain but have also consumed valuable time. Despite my efforts to address these matters, the lack of resolution and accountability has been **************** a result of these experiences, I have made the decision to share my grievances and have returned to ****** University. It is evident that Florida National University prioritizes financial gain over the well-being and future prospects of its students. I am deeply disappointed by the lack of transparency and fairness within the institution.I am now seeking guidance on where to file complaints with relevant authorities, such as FAFSA or school boards, to address the mishandling.

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