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Business Profile

Computer Hardware

TOT Technologies, LLC.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/30/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 7/20/2023 I paid this company $11,884 for what was alleged security software. I was contacted via the computer by *********************** who claimed he is associated with ********* and he found suspicious activity on my laptop by Russian intruders. He further shows me their contacts on my computer. He claimed that I should not worry as he had a solution. He showed me several devises and he suggested one that cost $11,884.00. I agreed and sent them a check for the amount via Priority Mail. He followed up and began work on my computer. He installed 10 icons each for specific malware, like ***********, etc. These icons appear to be shells and are empty when I try to open them. Since then I have more problems with multiple unauthorized charges on my debit/credit card. I tried to reach him but he seems to have evaporated. I have been royally scammed. I am 83 years old and can't afford such a big loss.I believe they now are known as ***** Technologies.

TOT Technologies, LLC. is NOT a BBB Accredited Business.

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