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Business Profile

Engine Parts

My Engine Depot

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Engine Parts.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/27/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Dear Sirs,Please stop the fraud business of My Engine Depot by using of ********** service I found on the web ******************************** the engine for my boat and I sent the request to My Engine Depot **** by email about the in-boat engine Yanmar 3YM20 and I have got an excellent offer Invoice No. 5128 from October 16, 2024, for $2922. They sent me the video of the engine IDE06527. Unfortunately, I understood only after my payments that the video was fake. The used a video from another ********** and My Engine Depot *** has never had the engine IDE06527. I can present the link to the real video of the engine IDE06527. The same engine IDE06527 from ** *********************************************************************************** They sent me the link for the transfer $2922 ***************************************** I paid October, 25 2024 And after they asked me to pay VAT $555.18 in advance by link *****************************************. I paid October, 31 2024 They got my money and disappeared. I opened the case No ********* in *** and sent an email to ********** about the fraud. I asked my ******** help me but everybody was not interested. It is a small ********* was the card transfers from my account AE ********************* in Emirates *********************************************, P.O. Box: 777, *****, ***. Emirates ******** routing code: *********.All details about My Engine Depot **** you can find in the attachment Please check the attached documents 1.Invoice No. 5128 October,16,2024 ****** statement with my transfer $2922 and $555.18 3.The demand letter about the refund to My Engine Depot ****4.Screen shots my last WhatsAp mails with My Engine Depot ****5.E mail to ********** I hope you will find time to punish internet scammers.

My Engine Depot is NOT a BBB Accredited Business.

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