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Business Profile

Car Dealers

Jean Jean Auto Sales Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Dealers.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/23/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    im november 2022 i gave a $5000 deposit on a tow truck( i have the receipt for my deposit). I was told the truck was out for repairs and would be back in 2 -3 weeks. Since than the bussness door only open at certain hours and never answer the phone. I want my money back before i hire an attorney and *** them for lost wages, the deposit, and lawyer fees. So please see what you can do to help me out with this situation. thank you kindly

  • Initial Complaint

    Date:07/10/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The *************** told me he will purchase a 16 ******* truck so I can subcontract it to connection he has. He took $40,000 to purchase the *********** never received the truck nor did I see it in person. I asked for a refund and he keeps stalling and saying he will pay me back but he never did. Im seeking a refund because I never received the product promised. Please can you assist me. Im not sure how many people he did it to because he advertising he services on a radio station. So he probably got away with a lot of money from other people. I proof of documents he promised to conduct legal business but it was far from legal.

  • Initial Complaint

    Date:05/27/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought a minivan cash at JeanJean auto sale on November 28th, 2022. I still have not been able to obtain the the Title of the car. Every week I call him he gives me a date but he has never given me anything till now. I am tired of his lies and stories so I need my $7000 cash back and the money for the citations that I have gotten for expired temporary tag . I tried to return the car however the dealer is close. Hes on every social media platform recruiting people for immigration services, ignoring the ****** he owes me for the car. I cant even use the van.

  • Initial Complaint

    Date:04/04/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My husband and I bought a pick up truck cash at JeanJean auto sale July 2022. We still have not been able to obtain the the Title of the car. Every week we call him he give us a date but he has never given us anything till now. I am tired of his lies so I need my $9000 cash back and the money for the citations that I have gotten for expired temporary tag . We will return the car back to him.

  • Initial Complaint

    Date:03/01/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a used vehicle ******** **** ML350 2014 on July 14, 2022 and paid $14,000 cash to the dealer: *************************, Jean Jean Auto Sales Inc., ****************************************************************** ************ . The dealer issued to me a one month temporary tag under my name. When it expired on 08/14/2022, the dealer issued a new one with the promesse that a permanent tag would be issued to me before the latter expires on 9/14/2022. When that one expired too, the dealer gave me a dealer Tag. Until today, the dealer has not transferred the car to my name. Lately, he has not been returning my calls nor replying to my messages. I want to return the car to him and obtain reimbursement of the money I paid for it: $14,000.00

Jean Jean Auto Sales Inc is NOT a BBB Accredited Business.

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