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Business Profile

Timeshare Advocates

RJD Recovery Group, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Timeshare Advocates.

Complaints

This profile includes complaints for RJD Recovery Group, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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RJD Recovery Group, Inc. has 4 locations, listed below.

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    • RJD Recovery Group, Inc.

      7611 Davie Road Ext Hollywood, FL 33024-2623

    • RJD Recovery Group, Inc.

      1100 Brickell Bay DR Suite 79H Miami, FL 33131

    • RJD Recovery Group, Inc.

      1851 Alton Rd Miami, FL 33139

    • RJD Recovery Group, Inc.

      PMB #45 Miami, FL 33139

    Customer Complaints Summary

    • 9 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/28/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ****, *********************************************** (RJD) contacted us multiple times beginning in October 2022 regarding our obligation to a timeshare company that we had dealings with several years ago. We worked with Leisure Getaways to remove our obligation. *** assured us that even though we had a letter from Leisure Getaways and that we had had no further contact from our timeshare, we were not truly out of our obligation. RJD promised to remove our obligation to the timeshare company and get a refund of our paid maintenace fees, as well as, "hardship" money. We sent a check for $2899 on 2/16/2023 to start the process. About a month later, *** contacted us with many phone calls from various agents requesting an additional $10999 to cover attorney fees, court costs, etc. etc. After much consideration we finally sent a check on 4/17/2023. RJD continued to contact us for additional info and assure us they were working on our case until mid-summer when communication stopped. I called numerous times in August and September and left messages on various phone numbers we had been given but received no call back. In early October, one of the agents we had dealt with, V'******, called to tell us RJD is under indictment in ** and that she is working with a collection company ************** Services to get relief for RJD clients. Of course that would cost us more money. We told her we were not spending any more money on this scam. We realize we probably will not receive any of our money back but we want to file a complaint against this company of RJD.

    • Initial Complaint

      Date:12/18/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      In Mid-March 2023, I was contacted by *************************** of rjdaniels collection agency, indicating they could get our money back (about $8600) from Leisure Getaways, ( a timeshare exit company, offering points with RCI ) and then went bankrupt. We did not get the timeshare exit, nor the yearly points. We paid rjdaniels $2400 up front. They did not get any money back, and will not refund our money as promised.

    • Initial Complaint

      Date:08/07/2023

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      In October 2022, I was contacted by rjdaniels collection agency, indicating they could get our money back from Leisure Getaways, ( a timeshare exit company, offering points with RCI ) a ***** company that scammed ** and then went bankrupt. We did not get the timeshare exit, nor the yearly points. We paid rjdaniels $2899 up front. They did not get any money back, and will not refund our money as promised

    • Initial Complaint

      Date:07/16/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Business is a older adult scam. They ask you for personal information about your bank account and try to get you to pay money upfront for money they claim they can get back for you.

    • Initial Complaint

      Date:06/08/2023

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We entered into a timeshare agreement with Wyndham Vacation Resorts and wish to get out of that contract. The problem is not with ******* (however we do have a problem with them). We were contacted by Ryan, James, & Daniels Corp about "exiting the timeshare agreement" for a hefty sum of money - paid up-front. We have chosen not to go that route as we cannot afford their quoted sum for their "services" and we (my husband and I) have told R,J,& D Corp we do not want to pursue services from them. They continue calling us at least 3 times per week both at our home and on my cell. If we hang up on them they will call us back, multiple times in a row. We have told them to stop calling us, that we are not interested and yet they continue calling. I have filed a complaint with the *** (06/08/23). We want our names and all contact information removed from their database. They are relentless in their efforts to get thousands of dollars from us to get us out of the contract with *******. They will not listen to us when we say we are not interested in their services. We have blocked their numbers but they call from a new number each time. This has to stop!!!

    • Initial Complaint

      Date:04/05/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received a phone call from ****, James and Daniels claiming I was a victim of fraud back in 2018.The fraudster was Leisure Time Getaways. RJ&D claimed that the *** sued them and there is a massive restitution fund. Supposedly, I am owed $11,000.I paid $1899 by cashier's check on November 10, 2022. and was assured that I would receive $11,000, possibly more, because Leisure Getaways possibly used my information for more fraudulent activities. I sent copies of all of the paperwork from Leisure Getaways. I have not received any money and now cannot reach them. I have called and left messages as well as emailed them. All I want is the $1899 I paid back. My ability to use the timeshare is gone because I quit paying, at RJ&D direction, and of course my credit is damaged, but I just want my money back.

    • Initial Complaint

      Date:03/25/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was contacted by phone in Nov 2022 by ****, James, and Daniels, suggesting that they could recover the cost of a timeshare that we purchased in 2016 through Leisure Getaways. They told me I needed to pay $1295 up front and they would get my $10,000, within 30 days, that we paid for the timeshare back to me. In a later phone call they indicated to me that they could get $30,000 due to fraudulent activity and that the government had set aside some money for victims. They stated a case of FTC vs. Leisure Getaway. Then ****, James, and Daniels indicated that we were still owners of the original timeshare called ******************** and in order to recover the funds they needed more money, $14,999, for their lawyers to start this process. While my husband was in the hospital dying, they called back and pressured me for more money. I was not able to give them as much as they asked for but did give them another $5,500.In another attempt by RJD asking for more money, while my husband was home in hospice care, I had authorized another $5,000 payment but stopped the payment before it could be made.When I tried to explain that my husband was dying and I did not want to deal with this at the time the phone calls increased and I was getting 4-5 calls a day on my home and cell phone. To date, I have seen zero funds or any other results of any kind.Dates of transactions to ****, James, and Daniels 11/21/22 - $1,295 - mailed check 2/23/23 - $14,999 - check number, acct number, and routing number 2/27/23 - $5,500 - check number, acct number, and routing number

    • Initial Complaint

      Date:03/09/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My 81 year old father was contacted on his cell phone by this company wanting his banking information and routing number claiming they could recover $15000 after they took their 50% but wanted a $2800 payment so they could retain an attorney for him. It also appears that they used my (his son) phone number to contact him , at least thats the number that came up originally on his phone, otherwise he would not have answered it. I called the number and extension given and told him not to contact them again that is my belief that they themselves are scam artists. *************************** wanted to defend his position but i would not allow it so i simply hung up. He promptly called back and left a unprofessional response like that of a child that just got caught with his hand in the cookie jar. My father called me back again to inform me that my name and business just came up on his phone again but this time as a spam number. Clearly they are scamming and trying to bully older citizens and should be investigated as a fraudulent business

    RJD Recovery Group, Inc. is NOT a BBB Accredited Business.

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