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Business Profile

Manufactured Homes Sales

Family Home Center Of Homosassa, LLC

This business is NOT BBB Accredited.

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1

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Review Details

  • Ronald N

    Date: 11/26/2024

    We purchased from Family Home Center in Homosassa in good faith and the skirting company they use is ***************************** in ******* ******* and I believe we are being taken advantage of by this company that the Home Center uses. They installed upgraded skirting on and at the bottom of our manufactured home. It was brought out in warped condition not in new packaging as I purchased new and upgraded panels but the panels were just thrown in the back of a pickup and trailer and I was assured that all would be ok once installed. Well it was not ok and it looks terrible due to the installation of warped panels, I also sent them pictures of the whole house. I have contacted them many times and they told me on 07/08/2024 in writing that they would make this right. They sent out a installer named **** once on 08/10/2024 and he put some screws in to help the panels stay on and **** made a couple of other adjustments to help with the connection. I was told by **** that they have had this happen many times that they stopped using this material because of the problems that we had with the warping.I believe these were old panels taken off another job site and sold to me. I have spoken with them many times by email and by phone conversations and I was told by ******* that they would make it right. This is what I was quoted by ******* "I will be sending a crew out to make this right. As soon as it is scheduled I will inform you. Thanks and have a great day!"well they still have not made it right and I called them on 11/25/2024 and I spoke to *** and he told me quote "That this is on me that they will do nothing because they don't believe that it has anything to do with their installation."They don't care about the quality of the product they sell and *** said they will not make good on this. I was told by a manager named ******** that they will send out another crew back in August when he called me yo let me know that they would take this apart to look at this

Family Home Center Of Homosassa, LLC is NOT a BBB Accredited Business.

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