Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Kitchen Remodel

Cabinet Warehouse Plus, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Kitchen Remodel.

Reviews

This profile includes reviews for Cabinet Warehouse Plus, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Cabinet Warehouse Plus, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 2 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromSuzanne D

      Date: 06/04/2025

      1 star
      We contracted with Cabinet Warehouse Plus after Hurricane Helene to replace the cabinets in our home. We not only brought measurements, but they also came and measured our home twice WHILE the top cabinets were still installed. The initial install was totally wrong! Things were missing from our quote and then we were told we didn't order them! Thank God I still had the paperwork. They tried to "make it work" by cutting off the bottoms of some cabinets which was not acceptable and they blamed it on an employee that was no longer employed there for the error. There were also missing cabinets and cabinets much smaller than I initially ordered. They tried to tell me that was what I ordered but it was not. It is nearly impossible to get the sales guy to contact you back for anything once they have made the initial sale. The top cabinets had to be reworked not once but twice and then pieces were still missing. When we had a meeting at my home to discuss how they were going to "fix" things due to multiple errors on their part, I was completely unimpressed with the owner and his lackadaisical attitude. It took two more trips to "correct" their errors. I had to settle for smaller cabinets. We contracted with them in November and it is now June and I am still waiting on handles that were never ordered for a cabinet that was also forgotten as well as a cabinet skin that is missing. Both my husband and I have missed multiple days of work as well as money from our paychecks due to their screwups. Not only do they not listen but they do not follow through well. I have had to rearrange everything in my life due to the flood and losing everything and you would think someone would try to make it easier but they have only caused me stress and aggravation. I will never do business with this company again and I will tell anyone who will listen not to either.
    • Review fromAndy B

      Date: 05/13/2024

      1 star
      Products they provide are very good however, their installation team and project manager are the worst. When we decided to use cabinet Warehouse for our kitchen, master bathroom and main bathroom project the sales team committed to have the project manager onsite and taking photos/documenting the work since we were living in ********** and the work was being done on our home in *******. They gave us comfort that they were capable to manage the project and subcontractors (plumber/electrician). Moreover, they committed to completing the job before we move in on April 26, 2024 and they promised to send photos of the demo, plumbing, electrical and cabinet installation. Needless to say the work was not completed on time and we had several installation and damaged issue that are still unresolved. NEVER USE THIS COMPANY TO DO WORK ON YOUR HOUSE!

      Cabinet Warehouse Plus, Inc.

      Date: 05/22/2024

      Hello,

      I am sorry you feel that Cabinet Warehouse did not meet your timeline for your project. However, there were no promises made regarding a project finish date. When you signed the contracts for this job back in December 2023 stated at the top of your invoice that you signed off, states the project was not to begin until April 2024 when you closed on the job address listed. Another agreement you signed breaks down the timeline of your project and our process. When you read over the timeline document, its pretty clear that any project that includes special order cabinetry (like one of your bathrooms required) can take up to 4-6 weeks just for the cabinetry to arrive at our warehouse and that does not even include any of the labor process of the job. We have text message records of updates provided to the customer throughout the project.  If you feel there are items that still need to be addressed after signing the project completion form,Cabinet Warehouse will honor that. We will be reaching out to the customer to set an appointment for the owner to visit the job and make a final list of items that need to be addressed.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.