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Business Profile

Plumber

JEI Integrity Plumbing, LLC

This business is NOT BBB Accredited.

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1

Average of 1 Customer Review

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Review Details

  • Gregory J.

    Date: 12/05/2024

    We hired *** to install a shower kit and replace the drywall in our home. The drywall consisted of removing & replacing all of the drywall up to 16 inches from the floor and then texture them. It took them 5 weeks. 1. Only 1 of their workers was working, the other was talking. 2. They skipped drywall in places like behind the door, in the closet and behind door trim. A few of those pieces started growing mold we had to remove ourselves.3. They got drywall mud on everything damaging property. 4. They installed the first shower kit wrong. It required an OSB wall behind it and they didn't use one and the walls flexed and would have broken. The installer lied about using ********* so we complained. They had me to order a different kit. They gave me the part numbers to order online. They picked them up and installed it. The second kit was also installed wrong. The shower wall extended beyond the corner of the bathroom wall. They blamed it on the house. I pointed out the shower pan was 4" smaller than the shower walls. They had me order the 34" walls with the 30" base pan. They gave me the wrong part numbers. 5. We tore down the old walls to send them back to get credit and found that they installed the valve wrong and it was leaking. They tried to hide it with the shower wall. We saw that they broke the shower kit, tried to use regular drywall around the shower, used the wrong screws, skipped screws in some places, put a s**** through the base pan, and didn't level underneath the kit.We told them not to send that crew back to our house and explained why. The owner came out to **** the shower the following weekend. We ordered the shower kit and picked it up ourselves. A lot of work wasn't finished when they left the last day. No one came back. Their management called to settle up and said I told the workers the job was done. I sent her pictures and fired them. Lowes called and told me they tried to use their card to get the damaged parts refunded to them.

JEI Integrity Plumbing, LLC is NOT a BBB Accredited Business.

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