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Business Profile

Tree Services

K&T Tree Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/19/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired the company to do a job and did halfway and refused to finish the jobs he left all the trees and debris to be pickled up and burned . Never came back and every time I call or text him he gave me an excuse at the end he was very disrespectful and racist telling me he wont finish the job he wants more money and became very racist telling me to go back to my country atc. This man should not be in business with the public.

  • Initial Complaint

    Date:10/17/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We had received a free estimate from the owner for one price. 2 week later when we hired him the price went up $250 without notice. The workers came on a Thursday and Friday morning and did great work. However Friday afternoon we texted the owner and told him he could get half of the money but the work was not done. He called my wife using profanity and told us not to f*** with his money. When I stated the contracted work was not done and we would only give him half the money he hung up the phone. A person from the company came by a few hours later asked what was not done and I explained what we talked about in the estimate. Saturday afternoon 2 workers showed up and did a great job. The owner was really aggressive on the phone and was very unprofessional in his dealing with us but the workers were really good. This could have been handled in a civil manner but because the owner wanted to rude we are filing this complaint.

K&T Tree Service is NOT a BBB Accredited Business.

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