Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Beveled Glass

Competition Doors & Glass

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromDon W

    Date: 01/12/2024

    1 star
    I've used Competition Doors and Glass many times for commercial window repair. In the past they've been very responsive and have done a good job. Thats no longer the case.In November, 2022 I called my sales contact *** to get them to fix 3 large windows that had been vandalized. They came out right away, replaced the windows and I paid them immediately. A couple weeks later I noticed that the aluminum trim strips around the windows had not been replaced. I called *** and was told they had the trim and would replace them soon. For over a year I've called *** as well as the office no less than 20 times. They are always nice, apologize for the hassle, make some excuses and tell me they will take care of it soon, and many times even give a specific day when it will be done. It still hasn't happened. Very frustrating and disappointing service.Last month I left messages with them, since they no longer answer or return my calls, saying if the trim wasn't replaced by the end of the year I would post negative reviews, contact Better Business Bureau and file a small claims case. It's unfortunate that it has come to this.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.