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Review fromRebecca T
Date: 08/06/2024
5 starsRebecca T
Date: 08/06/2024
I had my gutter helmet gutter system installed a year ago. So far I have been very pleased with the appearance and performance of my gutters. I haven't had any clogs or overflows. Periodically when it is raining, I check to see if the water is flowing well in the downspouts (I can hear the water running down them). I have one time used my water hose and sprayer to wash off the outside of the gutter helmet and gutters, because debris that came off my roof had dried on them. My house has several valleys in the roof line. At each of these valleys they installed a water diverter to help with the large amount of water coming off the roof in those areas. I do try to keep the debris that collects behind these diverters cleaned out, but that isn't a problem. I had to do that with my old gutter system. My Gutter Helmet gutters are such an improvement from my old gutters. Even though I had a screen on the gutters in the fall I constantly had to clean off leaves and twigs from the top of the screens. I don't have to do that with my new gutter system. Since I see so many bad reviews about the businesses/companies that installed Gutter Helmets for other customers, I want to give a shout out to the business that installed mine - *********** of ********, Miss. They did an excellent job.Gutter Helmet
Date: 08/07/2024
Thank you for this 5-star review!Review fromKevin C
Date: 07/23/2024
1 starKevin C
Date: 07/23/2024
We had our system installed to the specifications of their Team. Paid the bill and needed a modification on our flat roof for which they placed a screen over the gutter and not a helmet. The screen clogged up in no time and the water poured down the sides of the windows. The Team came out to assess but no work has been done. Management will not return our calls. We are willing to write another check but to no avail. They know what modifications have to be done but they just are not following through. Very frustrating. We even replaced all our 7 year old (new) copper gutters to have their product installed. We are very good customers. We have their product on our country home. We are a tad bit frustrated with no completion of this *********, VA project.R, ***************************** and Dr ******************************Gutter Helmet
Date: 07/24/2024
We are sorry to hear about your experience and would like to look into this on your behalf. Please email ************************************* your name, address, phone number, and email address for assistance.Review fromRobert H
Date: 07/21/2024
1 starRobert H
Date: 07/21/2024
These things do not work!! I first installed Gutter Helmet in 2019 at the cost of $2793.00 and the first rain I complained that they were not working right. After many calls and many cleanings finally some one came out and said these gutters were installed wrong and should be replaced and we settled on another $1000.00 to do it right. Then in Sept. of 2021 they came out and replaced everything. They still do not work but they would come out after several calls to clean out the gutters and down spouts a couple of times a year at no charge. Now when I call they have started a $50.00 charge to come out. I am 80 years old and have no business climbing a ladder to do their job. My next step is to take this junk off my house and find someone local to clean new gutters. Im not paying this company another dollar. Most of the responses in the reviews says they cant find the account so here is my account #******Gutter Helmet
Date: 07/22/2024
We are sorry to hear about your experience and would like to look into this on your behalf. Please email ************************************* your name, address, phone number, and email address for assistance.Review fromGary H
Date: 06/11/2024
3 starsGary H
Date: 06/11/2024
We built our house 10 years ago, at that time we put gutter helmets on the tree side of our house, and they seem to work ok, but not as advertised. In December of 2023, we put gutter helmets on the rest of our house and were told they could handle the volume of water that a hard rain would produce. That has not been the case. At the front entrance of our house in a hard rain the water goes right over the gutter helmets and the eave troughs creating a shower situation faced by anyone trying to enter our house. Based on a health situation, gutter helmets were put on to alleviate a leaf problem which it seems to have done but has created this new water over flow problem. Disappointing.Gutter Helmet
Date: 06/13/2024
I'm sorry to hear about your experience and would like to look into this on your behalf. Please send us your name, address, phone number, and email address to **************************************Review fromMary H
Date: 06/01/2024
5 starsMary H
Date: 06/01/2024
The installation team was professional, and are willing to return if any additional issues arise.Gutter Helmet
Date: 06/03/2024
Thank you for the 5-star review! We are glad you had a professional installation.Review frompaul B
Date: 05/31/2024
2 starspaul B
Date: 05/31/2024
When we paid a very expensive amount of money about 6 years ago to have the Gutter Helmet system installed at our house they said you never have to clean your gutters again, guaranteed! After calling last Friday (a week ago) about a overflowing gutter, today they (Lednor Home Solution, for Gutter ******) sent us an email saying if call this # you can schedule an inspection and cleaning for a $50 dispatching fee. So if this is the case, they have not held up to their sales statement that convinced us to pay for their system. Therefore the gutters are not free from clogging and they are not true to their word about never paying for a cleaning, they will come at no charge if they are wrong. They said you will never have to clean your gutters, which implies that no one will have to and cost you anything, in return.Gutter Helmet
Date: 06/05/2024
We are sorry to hear about your experience and would like to look into this on your behalf. Please email ************************************* your name, address, phone number, and email address for assistance.Review fromAlbert J G
Date: 05/30/2024
1 starAlbert J G
Date: 05/30/2024
Poor service of cleaning nose forward design gutter helmets.I need to Re clean at least 2 additional times a year, that gutter helmets service will not cover.Waste of money. Save yourself a lot of grief, and money. Go somewhere else to purchase.OhStill waiting to hear from gutter helmets on a date they may be able to fit our home into their so busy schedule this year. ??Very unsatisfied customer.Gutter Helmet
Date: 06/03/2024
We are sorry to hear about your experience and would like to look into this on your behalf. Please contact ************************************* your name, address, phone number, and email address for assistance.Review fromCamille C
Date: 05/28/2024
5 starsCamille C
Date: 05/28/2024
Very easy to work with. No long sales pitch. Just quick and efficient, giving the pertinent information. Installation was easy. So nice not to have to clean out maple trees growing in my gutters every spring. Would recommend highly!Gutter Helmet
Date: 05/29/2024
We appreciate your kind review and recommendation!Review fromRobert H
Date: 05/28/2024
5 starsRobert H
Date: 05/28/2024
it has been two years since we had gutter helmet installed, could not be more pleased. would like to make an appointment to have check for any problems I cannot seeGutter Helmet
Date: 05/29/2024
Thank you for this 5-star review! Please email *********************************** your name, address, phone number, and email address for assistance with your request.Review fromGordon M
Date: 05/26/2024
5 starsGordon M
Date: 05/26/2024
The Gutter Helmet replaced our previous gutter covers that received hail damage. The installation was done in a matter of hours to our whole house and attached garage. The Gutter Helmet is a much better looking/fitting gutter cover and perform really well! I would recommend Gutter Helmet to everyone!Gutter Helmet
Date: 05/28/2024
Thank you for the recommendation and review.
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