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Business Profile

Holistic Health Practitioner

Pomegranate Health

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Holistic Health Practitioner.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/19/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have not been doing business with this company in about 3-4 months. I randomly got a message from my bank one more. They took out 2 charges one for 550$ and another for 520$ For no reason this is absolute fraud. I have tried reaching out to the company and they dont email me back or if I call they say they will look into it and they never call me back. I have rent due and my account is close to being in the negative. This is malpractice, fraudulent claim, and neglect of customer service.

  • Initial Complaint

    Date:01/02/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was told by my care coordinator ******* ** that I was getting my normal refill of tirzepatide with no additives in the compounded medication. I asked the associate before I place the order for an over 700 dollar purchase and they sent me a medication with tirzepatide with an additive in it. I got really nauseous from the first dose so I contacted the company. I told them some of my side effects and asked if I could return the medication. They took no accountability in this issue. They told me that they recently let go of my coordinator ******* and didn't have record of what our conversations looked like. I was told that a manager would call me back that day. well they never did. After two days of the injection I broke out in hives. I tried to inform pomegranate health about this matter but they never got back to me. I ended up just completely throwing the medication out. So I called my bank and tried to get the claim disputed or at least something resolved and Bank of America and discover both agreed that this was completely the company's fault. They refunded me the money spent. However after the approval of the claim the company randomly charged my card and added an additional fee of $40 for the hassle of the dispute and wrongfully charged me nearly $700. Hope, *******, Aiza were all involved in this fraudulent activity on my account.

    Customer Answer

    Date: 01/02/2025

    I have more images the system just won’t let me update 

    Customer Answer

    Date: 01/02/2025

    I have more images the system just won’t let me update 

Pomegranate Health is NOT a BBB Accredited Business.

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