Reviews

This profile includes reviews for Guidewell Emergency Medicine Doctors, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Guidewell Emergency Medicine Doctors, LLC has 11 locations, listed below.

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  Guidewell Emergency Medicine Doctors, LLC

  4800 Deerwood Campus Pkwy Deerwood Campus Bldg 100 4th Floor Jacksonville, FL 32246-6498

  
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  GuideWell Emergency Doctors- University

  2330 E Fletcher Ave Tampa, FL 33612

  
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  GuideWell Emergency Doctors- St. Pete

  St Petersburg, FL 33704

  
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  GuideWell Emergency Doctors - Winter Park

  113 N Orlando Ave Winter Park, FL 32789

  
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  GuideWell Emergency Doctors - Kissimmee

  2465 N Orange Blossom Trail Kissimmee, FL 34744

  

Review Details

• Review fromSheila B

  Date: 06/03/2025

  5 stars
  Nothing hurts like losing $57,500 to a crypto scam. It started on telegram, the whitepaper and every other thing related to the investment were perfect until a month into it, I was to make a payment with the hope to take some from my investment but unfortunately, I could not assess my assets. I was disturbed and worried for months till the Hackspeditiously team came through. After making all necessary provisions required and following their terms I was able to get my money back. This gives me a huge relief and makes me believe if you are working with a reliable team the goal is achievable. If you are in such situations like this (hackspeditiously @ gmail. com) is your go-to!

• Review fromSaundra E

  Date: 02/24/2025

  5 stars
  Dr ********* at the ***********, FL clinic was great! He explained everything he was going to do beforehand. He was engaging while giving me stitches (I lost the fight with the hedge trimmer), which helped keep my mind off of it, and seemed to genuinely care about my comfort and treatment. I wish all doctors had such a great bedside manner, it really put me at ease. I'd also add that the nurses and front desk staff were top notch in helpfulness, empathy, and they all smiled while interacting with me. That in itself, made me feel like everything was going to be alright. I'll definitely be recommending Guidewell to others needing walk-in quality minor emergency care. They made a painful Sunday afternoon mishap a lot less stressful :)

• Review fromShirley J

  Date: 02/18/2024

  1 star

  Shirley J

  Date: 02/18/2024

  January 25th **** - Following an unfortunate accident with a miter saw that slipped and fell lacerating 2 fingers on my right hand at 5:20pm I quickly called Guidewell and confirmed they were open until 7 PM & yes they did stitches. I arrived Before 6pm so plenty of time to clean, ************* BUT that's not what happened.Upon arrival , the kind male nurse also confirmed the doctor had stitched someone else that day. Yet that woman doctor lied to my face and said she couldn't stitch me because she spoke to the surgeon ***************** who would fix my damaged nerve at St ******** hospital that night. "He is waiting for you". I believed her and rushed to the ER.The doctor at St *****************, after also speaking with that same surgeon *****************, said the complete opposite. ***************** had instructed the Guidewell doctor to stitch me and send me home. I was to call his office in the morning and schedule an appointment. Instead I wasted 6 hours waiting for care... I finally got 12 stitches that took maybe 10 minutes and a $751.16 bill from BayCare (St *****************). That could have been avoided had the Guidewell doctor done her job and stitched my hand. That's horrible for a professional caregiver to lie and refuse care based on what... my skin color, her personal plans after 7pm... She should be fired!!! My son was a witness to what Guidewell and St ****** doctors told me that night. On Jan 31st, ****, my 1st appointment with *****************, he also confirmed his instructions were clear to both doctors to stitch me and send me home!!!I fully blame Guidewell for allowing a doctor like her on their staff and they should be paying for my ER unnecessary bill ***** Balance Due after insurance is $751.16 from BayCare (St *****************)
  

  Guidewell Emergency Medicine Doctors, LLC

  Date: 02/20/2024

  Thank you for your feedback, *******. We know that communication and the timely coordination of care are important to our patients and their clinical outcomes. While laceration repair is a common procedure performed in our offices, many factors such as the complexity of the laceration must be considered when determining if the repair can be completed on-site. After a thorough review of your medical record and the consultation call, our Medical Director has determined that referral to the ** for evaluation by ****************** was the best plan of care given the severity of the injury and potential for long-term impacts. Our Provider made the decision to transfer care based solely on her clinical discretion and the impression from her call that ****************** would present to the ** to evaluate and treat your injury as the on-call specialist for the evening. If you have any questions regarding your plan of care, please contact us at ***************************************************** so that we can follow-up.

• Review fromAlma C.

  Date: 11/22/2023

  2 stars

  Alma C.

  Date: 11/22/2023

  I went in as a walk-in. I was in and out in a timely manner however during my visit they confused my symptoms with someone in another room and then I was billed for extra money weeks after even after they said everything was to be paid on the spot which I did before every analysis.
  

  Guidewell Emergency Medicine Doctors, LLC

  Date: 12/20/2023

  Thank you for your feedback, ****. After reviewing our internal records, we have verified that there was a miscalculation in the quoted and collected estimated out-of-pocket cost of services you received at the time of your visit. After coding was completed, it was determined that the actual cost of services was higher than the amount collected at the time of the visit and a bill was automatically generated for the remaining balance. Because the additional cost was not clearly communicated to you at the time of visit, we adjusted the remaining balance on 12/7/2023 and have confirmed that your account now reflects $0 owed for the visit.
  
  We know that accuracy and transparency with the out-of-pocket costs associated with a visit are important to our patients and are grateful for the opportunity to resolve your complaint. Please reach out directly to us at ***************************************************** if we can be of any further assistance.

• Review fromDarren S

  Date: 12/28/2022

  1 star

  Darren S

  Date: 12/28/2022

  They billed my insurance for services they didn't perform.Took hours with my insurance company to resolve. Horrible!
  

  Guidewell Emergency Medicine Doctors, LLC

  Date: 01/11/2023

  Good Afternoon ******,
  
  We are sorry that you were not satisfied with your recent visit at GuideWell Emergency Doctors.  We have researched our records and have found no communications between you and our billing department and noticed that you were only charged for the office visit. If you would like to discuss this further, please give us a call at ************ and one of our billing representatives would be happy to talk you through our billing process.

  Kind Regards, 

  ***********;