We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Pizza

Hungry Howie’s

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pizza.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/18/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Picked up online order. See upload. Signed receipt for $24.43 w/no tip. See upload. On 5/10/24, I called & talked to gen. mgr., ***, after balancing my bank account & finding that $28.43 had instead been paid. See upload. She said lots of tickets were done in the same hour as mine & $4 was added to my ticket by mistake. She promised to call acct. dept. right then & have it reversed. On 6/5/24 after balancing my bank account again & finding my $4 had not been refunded, I called the store & my call was immediately dropped. I continued to get the same result when I called, until 6/20/24 when mgr., ******* answered. When I informed her of the situation, she said only the gen. mgr. could help me & got my ph. # for ***. After not hearing from ***, I started calling again on 6/24/24 to again have my calls immediately drop. In addition to continuing to call w/the same result I started going to the store. I went on 6/25/24 @ 10:22 AM to find open sign on & door locked. I went on 6/28/24 @ 11:42 AM & guy who was working @ the time, said he'd give *** the note I left for her w/my ph. # included. See upload. I went on 7/1/24 @ 11:30 AM & *** was working. Though she hadn't bothered to call me, she had used my ph. # to locate my order. She said she didn't have the time to look into the overcharge again. She took a picture of the receipt after I told her I didn't want to leave it w/her. I haven't gone to the store again & ceased calling as of 7/2/24. As of now, 7/17/24, I've received no call from ***. So @ this pt., I feel what might've been a mistake has turned into a theft & though I've wanted to, I have not ordered again from this or any Hungry Howie's (HH) location because of the taint caused by it. I'm retired on a fixed income, & so every penny counts & needs to go to where my business is appreciated. I also just reported issue via an old survey link that still worked & working on doing so via the feedback form for HH corporate office.  Thanks.

Hungry Howie’s is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.