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Business Profile

Security Consultant

Critical Awareness

Reviews

Customer Review Ratings

4.88/5 stars

Average of 33 Customer Reviews

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Review Details

  • Review fromGabriel M

    Date: 10/03/2024

    5 stars

    Gabriel M

    Date: 10/03/2024

    Instructor ***** ***** is amazing very knowledgeable and helpful great place and staff I recommend this place anytime classes are very well informed

    Critical Awareness

    Date: 10/04/2024

    Thank you kindly for the positive review. We appreciate you!
  • Review fromJenna T

    Date: 10/02/2024

    5 stars

    Jenna T

    Date: 10/02/2024

    ***** was very informative teacher.Very professional and knowledgeable. Interesting and amusing stories

    Critical Awareness

    Date: 10/03/2024

    Thank you kindly for your review.. We appreciate your feedback.
  • Review fromDestinee N

    Date: 09/25/2024

    1 star

    Destinee N

    Date: 09/25/2024

    I think that it is bogus that I have reached out to ********* and Mr. ***** with Critical Awareness at the number provided online, on September 13th, 2024 at 1515 hours for a refund for the * course. Unfortunately, it is currently September 25th, 2024 and still I have not heard back from this business. I have left multiple voicemails and I have proof of reaching out countless times for a refund. Sadly, at this point, I had to call my bank and start a claim for my refund. It is very unfortunate that this could have been avoid by a SIMPLE refund process or a courtesy call with an update. **************** is everything especially when it comes to a small business. For someone that is prior military it should come with naturally instincts to communicate to those who are speaking to you or trying to communicate with. So, for you to respond to a ****** review and not a student and LIE saying you have returned ALL calls. When I have not received any phone calls, missed calls, or ANY voicemails on my end. I have no clue what you are stating my review is fake and I am being paid by a "byrdseye" is disrespectful and out of line.

    Critical Awareness

    Date: 10/03/2024

    We apologize for the trouble you are having an will reach out to you today. We certainly do not want you to go without a proper refund if it is owed to you.

    Critical Awareness

    Date: 10/04/2024

    we have sent an email to ******************** requesting the following information in order to help resolve your issue. Date of transaction Amountof transaction Customer full name Name on card used Last four digits of card number used Thank you,***********************************************
  • Review fromPhillip F

    Date: 09/04/2024

    5 stars

    Phillip F

    Date: 09/04/2024

    Please change your home screen picture !!!! Anyways awesome class loved it

    Critical Awareness

    Date: 09/14/2024

    Thank you! We appreciate you taking the time out to give accolades!
  • Review fromChief David R

    Date: 07/04/2024

    5 stars

    Chief David R

    Date: 07/04/2024

    I've been in law enforcement since 1984 I took course w ********************* for my G requals and I will state that his training is real world and professional. I would HIGHLY recommend Critical Awareness to any one in the armed security profession

    Critical Awareness

    Date: 08/28/2024

    Thank you kindly for the 5-star!
  • Review fromJoyce C

    Date: 07/01/2024

    5 stars

    Joyce C

    Date: 07/01/2024

    ***** made sure we knew what we were doing before we went to the range. He and ********* are awesome! Very informative and does NOT play about safety!

    Critical Awareness

    Date: 07/03/2024

    Thanks so much for the wonderful review! We appreciate you!
  • Review fromWilliam M

    Date: 03/19/2024

    5 stars

    William M

    Date: 03/19/2024

    They make it interesting while giving you everything you need to know and more than just what is on the test. Just take notes and pay attention you will do fine.

    Critical Awareness

    Date: 03/20/2024

    Thank you for taking the time to let us know how we are doing!

    Critical Awareness

    Date: 03/20/2024

    Thank you for taking the time to let us know how we are doing!
  • Review fromChris P

    Date: 12/01/2023

    5 stars

    Chris P

    Date: 12/01/2023

    **** was the best instructor/teacher *** ever had, literally! Taught me things outside of security and honestly very important life lessons. Glad I took this class because I walked out with more than just a certificate this is knowledge you cant get just anywhere. Thanks **** continue being a great person I appreciate everything!

    Critical Awareness

    Date: 03/20/2024

    Thank you!

    Critical Awareness

    Date: 03/20/2024

    Thank you!
  • Review fromMike F

    Date: 07/01/2023

    5 stars

    Mike F

    Date: 07/01/2023

    ************************* is a top notch instructor. As a former Commissioned *********************** Officer, I can attest to the fact he is one of the best in the business. His experience & expertise provided ******************. Excellent course content. A great experience! *********************************,**

    Critical Awareness

    Date: 08/07/2023

    Thank you ****!!We appreciate the accolades nd will be sure to fill **** in.
  • Review fromDakota B

    Date: 03/29/2023

    5 stars

    Dakota B

    Date: 03/29/2023

    Went through either October or November and by far one of the most informative classes I have ever been in. *****, ****, and **** are some of the best guys youll ever meet and with their combined knowledge in the Armed Forces, security, and bodyguard industry these three gentlemen will teach you more than you expected and will train you with the best knowledge that should be the standard across the board. I am grateful and thankful that these gentlemen have given me the knowledge in the wherewithal to be able to do my job and exceed at it

    Critical Awareness

    Date: 08/07/2023

    Thank you ******! We strive to be the best at what we do and your appreciation shows that we are heading in the right direction!

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