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Business Profile

Security System Monitors

Safe Touch Security

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Security System Monitors.

Reviews

Customer Review Ratings

4.79/5 stars

Average of 28 Customer Reviews

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Review Details

  • Review fromTheresa L

    Date: 07/17/2023

    5 stars
    **** was very professional technician.On time. He explained system. Spoke clearly. Easy to understand. Very patient. Replaced sensors. I highly recommend **** . Hope you keep him employed for your company. As a long term customer I would like to thank you for taking the time to send me such a competent employee ..
  • Review fromJennifer M

    Date: 07/07/2023

    5 stars

    Jennifer M

    Date: 07/07/2023

    Couldn't have asked for a better technician. very thorough with his details and explaining the system.

    Safe Touch Security

    Date: 07/12/2023

    Thank you ********!
  • Review fromJan D

    Date: 06/30/2023

    3 stars
    We had system installed in Nov 22. We have had two panels replaced and multiple sensors replaced. Got another call at 3am with sensor problem last night. ********* was very good and seemed to know what he was doing.. we'll see. I like the features but not the problems.
  • Review fromJoseph F

    Date: 06/29/2023

    5 stars
    Professional installation. Check all the sensors, took the time to show me the important features. I'm confident my home is secure. Thanks!
  • Review fromKim M

    Date: 06/29/2023

    5 stars
    Great service and made this easy to work with. Great representative for safe touch
  • Review fromLois L

    Date: 06/28/2023

    5 stars

    Lois L

    Date: 06/28/2023

    Very good tech efficient great service nice gentleman I will recommend thanks for everything

    Safe Touch Security

    Date: 06/30/2023

    Thank you for your rating and review!
  • Review fromMax L

    Date: 02/07/2023

    5 stars

    Max L

    Date: 02/07/2023

    Great customer and technical service!!! I have been a long term customer since the early 90s and have been extremely pleased. Their expert customer/technical service and system upgrades have saved my home from two devastating fire twice and a possible intruder. I just called for a service call and was provided an appointment which fit my schedule. Job well done!

    Safe Touch Security

    Date: 02/08/2023

    We couldn't be happier to see that we've been able to keep your home safe on multiple occasions! That's what we're here for. Thank you very much for sharing your experiences with us and your 5 star rating!
  • Review fromRebecca J

    Date: 09/07/2022

    1 star
    DO NOT USE THEIR SERVICE Their app does not work AND the video recording doesn't work. You have to manually delete videos every 30 days or else it stops recording. Since the day I started my service with them 5 years ago it's been such a headache. They put you in long contracts and refuse to let you cancel when THEIR system doesn't work. Don't advertise that you have a great system when you DON'T. If you're going to continue to collect peoples money, then INVEST in a better app, truthful salesmen, and technology.

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