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Business Profile

Specialty Schools

Seacoast charter academy

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/16/2022

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Uniforms purchased in question in four uniforms at 20 dollars each. My grandaughters were removed due to mistreatment of a Teacher. Which I believe was racially motivated. So therefore I wanted uniforms back and was told no due to them not being students anymore. If I found receipt they would refund. I simply want refund or the four shirts purchased.

    Customer Answer

    Date: 12/01/2022

    Brought uniforms wanted uniforms back same size. School would not at first due to students unenrolled. Agreed to give uniforms back. However they do not have the same sizes. Pad 80 dollars for uniforms. Was very rude to me and my daughter so now request refund. Was never told if uniforms were ready. I will attach last communication. PreviousLy filed with no response. ******** Complaint number Spoke with Ms. * ******

    Business Response

    Date: 12/01/2022


    Hello, 

    Please see the attached response from Seacoast Charter Academy regarding the complaint issued by ****** *******. 

    Thank you, 

    ******* ******

    Customer Answer

    Date: 12/01/2022


    [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]


     Complaint: ********



    I am rejecting this response because:



    Regards,


    ****** ******* I was never sent emails saying items were avail. I was only told that the same uniforms were not avail. Why would I get medium uniforms and they give me large. My daughter never got confirmstion of availability either.

    I never demanded a thing. Only requested.







    Customer Answer

    Date: 12/02/2022

    Please cancel complaint I will accept uniforms. Thank you. 

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