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Business Profile

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Plamasm.com

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/08/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of Transaction: Nov 28/24 PLAMASM I was trying to set up payment for parking (INDIGO) When I was asked for billing information, I thought it was legit because I was setting up my credit card information. As soon as I submitted the information, the site disappeared. There have been other complaints about the same thing. Fraudulent website - SHUT THEM DOWN.

  • Initial Complaint

    Date:01/20/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was trying to pay for parking using the paybypho app. Serched internet saw app asked for me to download so I did. Asked for my info and card as soon as i put it in it wen straight to another website. No confimation that it was paybyphone. So i had to pay at a quiosk. When i looked at my online bank I was charged by this company. Whom Ive never heard of. Nor did i give permission to charge me. I believe they are using the logo of paybyphone to scam people into putting their info. Thinking that they are going to pay for parking. Lucky I called my bank immediately. They charged $1 however from the reviews I've seen they start low and start charging on monthly basis to other people. Please look into this company because they are Phishing.

  • Initial Complaint

    Date:02/12/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I do not even know what these charges are for! Would like reimbursement as Im reading this company charges for unauthorized transactions.

Plamasm.com is NOT a BBB Accredited Business.

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