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Business Profile

Airport Equipment

EMB Equipment,LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Airport Equipment.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/12/2024

    Type:Order Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a skid steer from this company and email and phone was turned. I have signed documents from both parties for sale. So dont try the attorney response of my client never signed anything bs
  • Initial Complaint

    Date:03/19/2024

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Made a purchase of this piece of machinery, 2013, cat 299D skid steer loader from EMB Equipment LLC ***********************************************************. Ive got Equipment purchase agreement all the documents wire transfer and this equipment was supposed to be delivered March 18 and I cannot get a hold of the company, the manager his name is ***********************. The number is been disconnected and the email is no longer in service.

    Business Response

    Date: 03/29/2024

    Good afternoon,

     

    As the attached letter indicates, my client had no involvement in the cyberscam outlined in the complaint and is the victim of identity theft.  My client did not sign any of the documents, communicate with the complaining party, or receive any monies.  We would object to the posting of any derogatory or defamatory information. Nonetheless, we are open to reasonable cooperation

     

    *******************--Attorney for *************** and EMB Equipment LLC.

    ************. 

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