Reviews

Review Details

• Review fromMichelle V

  Date: 06/26/2025

  1 star
  Absolutely ************************* Unresponsive, Unhelpful, and a Complete Waste of Money I paid this company $7,000 for what was promised to be guaranteed Italian citizenship for myself and my family. After a rule change (which occurred just days before our consulate appointment), we were deemed ineligible something that was entirely outside our control and should have been handled with care and professionalism. Instead, the company simply stopped caring.I wrote a formal letter to the company owner requesting either a partial refund or an agreement to pursue judicial recognition, with payment upon successful citizenship and I received no response. Zero accountability. No willingness to even discuss options.Throughout the entire process, meetings with their associates were disorganized and unproductive they frequently came to meetings without knowing anything about my case, making the time completely useless. Ive kept detailed records of all communications, and the pattern is consistent:The person I need is always in a meetingThey never call back I have to chase them repeatedly My questions are constantly pushed off to another staff member who is also unavailable Once they receive your payment, they are completely hands-off. They offer no direct support, no relationship with the embassy, and no follow-through to ensure your application goes *********** part of a ******** group with over ****** members focused on dual Italian citizenship, and sadly, my experience is not unique. There have been multiple posts from others who felt scammed, unsupported, or abandoned by this same company. Their customer service is abysmal, and their value is nonexistent.If you're serious about pursuing Italian citizenship, DO NOT use this company. You can gather all the necessary documents yourself for a fraction of the cost. Zero ********** your time, money, and peace of mind. Do NOT contact them. They are not worth your trust.

• Review fromJohn B

  Date: 03/05/2025

  1 star
  They don't keep appointments and are over priced., Do your research better choices out there!!!!

• Review fromDonna D

  Date: 02/28/2025

  5 stars
  I have always wanted to pursue my potential for dual citizenship and Itamcap has allowed me to do that! Since last fall I have been working with ***** (a terrific Itamcap employee) who has been absolutely wonderful! She has shared important information around process, detailed costs and timelines, has been incredibly responsive to my needs... Overall just a joy to work with. It has made the beginning of this process (which seemed like it could have been quite arduous) very easy. I look forward to my journey over the next couple of years in pursuing this dream and feel confident with Itamcap leading the way that it will finally come true. Many thanks!***** *********

• Review fromThomas P

  Date: 11/15/2024

  1 star
  I had an extremely disappointing experience with the Italian American Citizenship Assistance Program (ITAMCAP). Communication was consistently an issue I often had to send multiple emails or call them directly just to get a response. It sometimes took repeated follow-ups before someone would finally address my questions or ************ instance stands out where they improperly ordered a record, causing further delays as we had to reorder it. During phone calls, the staff generally sounded disinterested and seemed almost annoyed by my calls, as other reviewers have also mentioned.Although they initially mentioned they would try to help me secure an appointment (see attached screenshot), this assistance never materialized. I ended up finally securing an appointment on my own. While I did receive my completed application packet, ITAMCAPs services were bare minimum at best. Every time I interacted with a new team member, it became apparent that they were unfamiliar with key details of my file that I had already reviewed with other staff members. This lack of internal communication was frustrating and wasted my ******* make matters worse, my appointment was over a year ago, and not once did ITAMCAP follow up to check on how it went or to discuss any next steps, such as obtaining a passport.For anyone considering their services, I highly recommend instead joining the Dual U.S.-Italian Citizenship ******** group, which now has over ****** members offering far more helpful insights and guidance than ITAMCAP ever did. Numerous group members have also shared similar experiences with ITAMCAP, so I know Im not alone in my ****************** the end, I was extremely displeased with ITAMCAP. Their service quality did not match the cost at all. For many people, a DIY approach with community support would be a better, less frustrating option. Best of luck to anyone working through this process!

• Review fromJoseph M

  Date: 09/27/2024

  1 star
  Previously I would have given this business a better rating but I received my packet of information a month ago. At that time I realized that about 10 pages that had not been translated, be translated. I am traveling to ***** to complete my dual citizenship and I dont want to have any surprises when I get there and that is the reason for my request. I have had to email ********* at ITAMCAP several times and all I get is lip service. My last 2 emails to ********* remain unanswered. I also messaged the principal of the company, ******* *******, 2 days ago and have not received a response back. I guess the attitude of the employees comes straight from the top. I would not recommend this company. Their work ethic seems substandard.

• Review fromSilvana A H

  Date: 06/20/2024

  5 stars
  I tried to apply for my passport on my own and after leaving the Italian Consulate empty handed I decided to go through a company. I reached out to Itamcap via email and very promptly all the information I requested was answered. There were no hidden costs and I submitted all the paperwork that was required. After a few months I received my appointment date with the Consulate (this process was extremely arduous when I did it on my own) and instructions what was required for the appointment. Upon arriving at the consulate I was received by the passport administrator and within a couple of minutes my Italian passport was in hand. The entire process from beginning to end with ITAMCAP was handled professionally and I am very happy with the outcome. I give this Company 5 stars. Silvana G.

• Review fromLisa G

  Date: 04/30/2024

  1 star

  Lisa G

  Date: 04/30/2024

  Save your money and don't use this company.BEWARE Shady Scammers Unfortunately, I used this company to help me obtain my Italian Citizenship.I had done all of the legwork myself in obtaining the required documents, but still had to pay $1250. for the document review.They told me I had two discrepancies I needed to get fixed before my appointment with the Embassy.They told me they would help me correct these discrepancies and help me with the legal side.It turns out, after confirming with the Embassy, the discrepancies were not discrepancies after all.They promise the moon, you pay then dearly and they don't produce.They said they didn't know how to find a lawyer who could help, after all the emails saying they would take care of it.They don't return you phone calls once you've realized you've been scammed.They wanted to charge $95. per page for translation when everyone online is charging $15.This company is a total scam like 99% of the companies that say they can help you get your dual citizenship.It turns out, it's fairly easy to go through this process without paying thousands of dollars to a shady company.Thank god for a ************** whose member answer all your questions and give you free help!Interesting how the first three reviews on here were on the same day by three different people??

  Itamcap, LLC

  Date: 05/22/2024

  I'm afraid the information provided by the customer is totally inaccurate. The service we provided in this case was just a documents' review, since the client had the certificates to submit to the Italian Consulate. Her documents were absolutely inconsistent in reference with names, dates, places of birth, etc. which would have certainly affected negatively her application. We suggested options to overcome those discrepancies either by amending them or by following a different blood line. Consulates are extremely strict with inconsistencies. Our fees are published on our website. We are a respectable company, not a scam, and I apologize if the customer felt dissatisfied with our service.  

  Itamcap, LLC

  Date: 05/22/2024

  I'm afraid the information provided by the customer is totally inaccurate. The service we provided in this case was just a documents' review, since the client had the certificates to submit to the Italian Consulate. Her documents were absolutely inconsistent in reference with names, dates, places of birth, etc. which would have certainly affected negatively her application. We suggested options to overcome those discrepancies either by amending them or by following a different blood line. Consulates are extremely strict with inconsistencies. Our fees are published on our website. We are a respectable company, not a scam, and I apologize if the customer felt dissatisfied with our service.  

• Review fromEmma M

  Date: 02/26/2024

  5 stars
  I had a very complicated case. I called this company and it was worth every single *****. They hold my hand and took me through the whole process in a very professional way. They always responded very promptly to all my questions. They were kind and helpful. They know the Italian laws inside and out. They gave me hope from day 1. I been trying to get my Italian passport for more than 20 years, once I contacted this company, 6 month later, I had my passport.

• Review fromCarmen R

  Date: 09/06/2023

  5 stars
  In January of 2022 I learned of the Italian law regarding Jure Sanguinis. When I heard about this, I knew I must become Italian. You know, not just Italian-American, but actually Italian, and recognized as such. I explored the options for consultants to conduct the genealogy and gather the required documents. My first interactions with ITAMCAP were with Giorgio N******, the founder of the organization. I later emailed with Veronica and Sara, and later worked directly with Mattia. The process of Jure Sanguinis is intense. You will see documents that report on the lives of people about whom you have heard and perhaps never met. You will learn that details you relied upon from siblings, parents, and aunties are not quite accurate. These people come to life in ways you never imagined. Your ancestors will become real for you, and the many small details of your heritage will come into focus. Veronica performed the document search for me in only four short months. I was so happy! As I began the wait for an appointment at the Italian Embassy in Miami, my documents were translated and certified very quickly. But, when everything was ready to go, the wait for an appointment had grown from eighteen months to four years. Everyone wants to be Italian! And so, with the assurance from Veronica and Sara that I would have their support, I decided to come to Italy earlier than planned and make my application here. This is when Mattia C*********** got involved. Mattia attended my application meeting at the comune with me, and walked me through the process of the necessary step of gaining residency. Mattia is amazing! His English is perfect. His understanding of Jure Sanguinis is thorough, and he has a unique empathy for what the applicant is experiencing and how to make the process as easy on them. Mattia’s help has been invaluable! I highly recommend ITAMCAP for your Jure Sanguinis application. The team is hardworking and capable, and in the end, you will be Italian!

• Review fromRobert D

  Date: 05/16/2023

  5 stars
  ******* and his staff did an amazing job for **** started the process in late 2019 and within a couple months of that start, COVID hit. In spite of that event, the timeline for my citizenship was not greatly impacted. I was told upfront that the process can take two years or more (without the impact of a pandemic).In fact, it took longer, certainly because of the pandemic and it's considerable effect on *****. However, I was informed and aware of the status and issues throughout the process until I received my citizenship.I would highly recommend ******* and ITAMCAP to anyone seeking to become an Italian citizen. They are thoroughly knowledgeable about the process and pitfalls.I am so grateful for everything they did for me.