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Business Profile

Drone Manufacturers

Maji Airdrone

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Drone Manufacturers.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/01/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On November 16, 2023 I ordered and received a drone and my **** card was charged $106.95. In December 2023 I was charged another $106.95 and then $1.00. January 15, 2024 I was charged the same $106.95 for something called Renewingraincider. February 13, 2024 I was charged the same amount for Renewingraincider, March 17, 2024 I was charged the same amount again for ************** and then April 10, 2024 the same amount for 408 LLC. I was finally able to speak to someone named ****** at their phone number ************. She apologized and sent me an email from ********************************** and **** sent me an email delineating the charges which I forwarded on to the company. Now when I call the number I get a recording that I have to call during business hours. This is a scam company who are ripping people off and I have to cancel my **** card and get a new one so the charges stop.

    Customer Answer

    Date: 05/01/2024

    I did speak to a woman named ****** at the company who said she was passing the information on to the higher *** and my credit card company sent a list of the charges they posted to my account to me and I forwarded them on to her.  **** has informed me that should they refuse to clear this up, **** will reverse the charges, close my card and issue a new one.  But I do feel better knowing the general public will know this company is not to be trusted and your contacting them was very beneficial.  Let me know what you hear back.  Mahalo!

    Customer Answer

    Date: 06/04/2024

    I wanted you to have the information on file that this company is a scam so other customers will know to avoid them at all costs;  they did not respond to my bank, either so my bank reversed the charges on my credit card.  The charges that were fraudulent were:

    **** Air Drone

    RENEWINGRAINSKIN.COM

    408 LLC

    All were from the same company and the charges were $106.95 each time.  Thank you!

  • Initial Complaint

    Date:03/21/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 3/15/24 I saw an ad on the 5th page of my *** Home page about buying K3 Spark Mineral Gummies, but did not realize it was a scam. It described a Harvard student (*****, who I now know is fake) finding this mineral with pictures showing weight loss and it is in gummy form. I placed the order (*******) on 3/15 at 10:04AM for 6 bottles for $19.99, but instead got a confirmation of the purchase in an e-mail that I was charged $239.94 and there was no company or contact info listed. On 3/15 at 1:37 PM I sent an e-mail saying I did not authorize that amount and I don't want product, how do I stop it. I received order confirmation on 3/19/24 at 4:07 AM with tracking number **********************. Again, on 3/21/24 I responded that I do not want the package. It has now been delivered with return address of *********************************************************************************************************************. I have since canceled my card. How can I get refunded for this scam? *** should not have allowed a clickbait scam on their front pages of their home page. So frustrated!

  • Initial Complaint

    Date:03/21/2024

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased 2 air drones as Christmas gifts. One of the people had received an air drone as a gift also so I emailed the company and asked to return it. They responded I could return for a refund. I mailed it back and they received it 1/12/24. I sent an email on 2/26/24 asking the status and gave them the tracking number. They responded they were having a problem with the account and would be about 8 business days. I emailed again on 3/15/24 for a status and they responded the bank is working on it. Ive been getting jacked around on my refund ever since. I originally paid $205.99 for 2 but am asking for refund on just one that they received for a total of $103.00

    Customer Answer

    Date: 04/04/2024

    PayPal approved my case and issued a credit to me. Thanks. They are still a scam company  

    Customer Answer

    Date: 04/17/2024

    PayPal approved my case and issued a credit to me. Thanks. They are still a scam company  

Maji Airdrone is NOT a BBB Accredited Business.

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