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Business Profile

Air Conditioning Contractors

Atlantis Air Conditioning Corp.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • john g.

    Date: 07/25/2023

    BEWARE!I engaged with this company in good faith and worked with them for a full 3 weeks fine tuning an hvac system for my new house. We spent a tremendous amount of time and effort with 2 of their emplyeees. They visited us in the field in oredr for us to educate them on the project. I visited their office, wasting 2 more hours of my time. Ive lost count of the hours I wasted on the phone with them, including multiple phone calls to their references.On a Wednesday, I recieved an offer from the company. I acceptd the offer on Thursday constituting a binding contract. We made an appointment to meet the next day with their construction manager to begin the project.That morning, the employee I dealt with, who signed their offer on their company logo. He called and reniged, apologetically, explaining the owner just returned from vacation and said they wouldn't take on any more work. I said the time to announce that was 3 weeks ago.I consider this behavior unethical. We had a contract. I emailed the owner expressing my frustration. He never apologized and just said they weren't taking on any new work. He also made an untruthful statment about when he found out about our project.God had my back though. I found a new vendor that Friday. Met and signed with him the next day for 1/2 the price Atlantis contracted for -- $100k LESS!. So, thanks guys. Thanks for saving me a 100k! so, not only were they unethical in their dealings with me, they attempted to price ***** me for the identical equipment! Thank you *****!

  • Bruce K

    Date: 02/24/2023

    I have used Atlantis Air conditioning for 4 years now to do my AC yearly service. They always charged $110-$120 for this service. I had them service my unit last week and with no explanation they charged me $198.20 for the same service. After calling them their explanation was everything has gone up. Then why didn't they tell me I would be paying almost twice as much when I made my appointment and not after the work was done. They had an attitude when I questioned them about my bill and I feel they don't care about the customer and good customer relations only about the money. Very unprofessional company. Stay away!

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