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Business Profile

Specialty Auto Parts

UPR Products, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Specialty Auto Parts.

Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

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Review Details

  • Shawn C

    Date: 07/03/2024

    Bought a upr aluminum fuel door for my 2007 f350. Through ******* racing in ******* after being told by up that they were the Canadian dealer. The door came in 2 weeks. Wrapped in a plastic bubble wrap. The door was ovisolly a returned product. The inside of the door had multiple scratches in the aluminum and did not come with 4 of the stainless screws for the outside trim as shown on their website. Upon talking to ******* and upr I was guaranteed that they would send out the stainless screws witch NEVER CAME!!. Upon not wanting to pay to have the door sent back to ******* (because I shouldn't have to) i had to go to brofasco (which has a $25 minimum) to buy the 4 screws(and a pack of gloves to fill up the min. Order). Upr did not seem to care and the issue was not resolved after 4 months. I will never buy again from this company as they do not seem to care that they sell incomplete used c*** Word to the wise BEWARE

  • Joe M

    Date: 01/18/2024

    Attn: Josh
    We are very sorry for any issues on pricing disagreements and the shows
    can be tough with crowds, weather and being undermanned at times. So for
    any UPR response our customers always come first and we apologize and
    are very happy you chose UPR.
    As for the return call no one was ignoring you as our show staff never
    got the message to be able to accept your apology and give you one as
    well. Reach out to us anytime at ***@uprproducts as it is important to
    make sure our friends, customers and fellow supporters know how
    important they are.

UPR Products, Inc. is NOT a BBB Accredited Business.

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