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Business Profile

CBD Products

Revive CBD

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in CBD Products.

Complaints

Customer Complaints Summary

  • 20 total complaints in the last 3 years.
  • 8 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/09/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    An order of EXTRA products over and above the one (1) product ordered was shipped to me regardless of my repeated attempts to cancel. I returned the order, unopened, to the company with all the information they requested on the outside of the box. I have a **** MAIL receipt that this box was picked up at the address the company asked it be mailed to on January 31, 2025 at 9:08am. After repeated calls to the company, and repeated assurances that my refund was expedited, and that I would get an email telling me that, I HAVE RECEIVED NO REFUND AND NO EMAILS!!

  • Initial Complaint

    Date:02/11/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I saw an ad on FB for ****** ** gummies. They offered a 90 day money back guarantee. My credit charge was charged $319.90 for 6 bottles of Maxman 6. I asked for a refund, but only got $156.95. *** Tracking number below.

  • Initial Complaint

    Date:02/03/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Saw ad on ******** selling Mounja Burn. Paid $177 for three bottles with a 60 day 100% money back guarantee. Bought on November 28, 2024. Called today, January 27, 2025 and told ***** (whom I spoke with) that I was dissatisfied with the product and that I only used 2/3 of one bottle and the other two bottles were sealed. She tried to offer me $91.45 back. I told her that I wanted to send the product back and as advertised I wanted my full 100% money back. I told her that I would contact my credit card company and the BBB because I believe this product and the company was a fraud. When she could not get me to agree she told me that she had other clients and that she had to go. She hung up on me, so I first contacted my credit card company and then you.

  • Initial Complaint

    Date:01/15/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased this dietary supplement sold as a weight loss aide on 12/13/2024. I purchased 8 bottles for $294. and 6 bottles for $290. Then they called and hinted that if I didn't get the supplements, then it wouldn't work, so I ordered the supplements for $441. I never received the first box of 8 bottles. The box with 6 bottles arrived with only 3 bottles. The supplements arrived correctly. When I read what the ingredients of the product are: chromium picolinate is #1: I realized that my doctor has advised that I not take this supplement. The phone order told me the other 4 ingredients but left this one out. I called their support line to ask for a way to return the products, (all unopened and unused) within their 60 day money back guarantee. They issued a refund for $294 and $114. They told me to return the supplements with an authorization of B13FD02DCD20 and to call ************ with the tracking number so I could be issued $396 for the $441 because of the re-stocking fee which I understand. When I called to give the tracking number the worker refused to give me any money back. She said it was their policy to only refund one time. I wish I could have just taken the supplement and not had all of this hassle.I have paid them $1025. They have refunded $408. I would like ****** more back because that is what it would be less the 10% restocking fee.

  • Initial Complaint

    Date:12/13/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I considered buying a product called Mounja Burn, a weight loss supplement, on 11/18/24. I put in all of my information (including credit card info) but before confirming the order I did a little research and decided against it because the company/product did not seem legit. I returned to the website and closed out the tab without confirming the purchase. Later that evening I received multiple phone calls (one after another) from computer generated numbers. I answered once because the # appeared to be local. It was a *** from Mounja Burn asking me to confirm my order. I told her I didnt want the product and I wasnt approving the purchase. I got a bad feeling and immediately checked my credit card account which had already been charged $294. I called my cc company and they said to wait because it was still pending and may not go through. Unfortunately it posted the following day, 11/19. I reached out to the company multiple times through email arguing that I did not confirm the purchase and asking them to refund my money. They offered a compensation of 35%, then 50% and finally 75%. When I continued to ask for a refund they told me I would have to pay return shipping and pay a restocking fee. I dont feel this is fair nor do I feel confident that if I returned the product that I would get my money back, instead I would be out the cost of shipping too. Additionally, I referred to the website (which was different than the one I ordered from), and nowhere on the site did it say anything about a restocking fee. Im very concerned about the authenticity of this website and the product considering the original website I purchased the product from no longer exists and the email listed on the new site was also different. I have further concerns regarding the phone calls I received asking me to confirm my order (which I did NOT do), and then the product being shipped anyhow. My last email to the company was on 12/6, to which I received no response. I sent them a total of 5

  • Initial Complaint

    Date:10/15/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I RETURNED THE PACKAGED PRODUCT ******** AS DIRECTED AND WAS ENTITLED TO A FULL REFUND. I HAVE PHONED EVERY WEEK OR SO SINCE MAY 30, 2024 AND I AM ALWAYS TOLD I WILL RECEIVE AN E-CHECK TO MY EMAIL (from ********************* WITHIN 3-5 BUSINESS DAYS IN THE AMOUNT OF $219.87 (WITH A PENALTY OF $80.00 SUBTRACTED FROM THE FULL $299.87 THAT I PAID ON MY CREDIT CARD). I HAVE RECEIVED NO REFUND TO DATE AND I AM TIRED OF PHONING THEM EVERY WEEK OR SO WHEN NO RESULT IS EVER ************** CLAIM REFERENCE NO. IS: 950ACA583D

  • Initial Complaint

    Date:10/15/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a supplement called iron pump 3 bottles to improve male performance for ****** they sent a second shipment and charged me another ****** I didn't order I'm still taking the supplement I haven't noticed any improvement I received these the beginning of September the package shipment date is 8 29 24 I can't reach any one to get my money back on the shipment package it says returns 66_264 can you please help me

  • Initial Complaint

    Date:07/11/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Product was sent that I DOD NOT ORDER & DO NOT WANT- IT IS CBD OIL

  • Initial Complaint

    Date:07/01/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.

    Attached sequence of transactions/communications. 

    I never received an order confirmation, first communication was the shipping confirmation previously attached. Therefore I cannot prove that I did NOT sign up for a subscription.

    It took a few month for me to realize what the transactions were, since the company on the statement didnt match the company on the shipping confirmation. At first thought it was my husbands nutritional products, but my shipments kept coming!
    Their email address is shown on Gmail correspondence, though no one ever responded to my email.  So then I called the phone number of the bottle of products. Finally they agreed to cancel my order, but not refund. I am requesting refund for the 2nd and 3rd charges since its very shady and I signed up for multiple shipments. 

    nfirmation for the subsequent 2 orders, only the initial order.

  • Initial Complaint

    Date:06/04/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Stolen money from my account, $200.00 more than advertisement, $39.97 for three bottles gummy bears, two bottles free, they sent an immation product which Doesn't even work. I want my STOLEN $200.00 back and if possible my $39.97 for the wrong products Delivered. Thank you very much. This is False Advertising so they Should Return all my money. Also be discontinued from selling fake gummies for weight loss, it's not a joke to me at all, they are Liers and Thieves.

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