Complaints

This profile includes complaints for Fireworks Over Miami, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Fireworks Over Miami, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Fireworks Over Miami, LLC

  1117 Reynolds Road UNIT C Lakeland, FL 33801

• 

  Fireworks Over Miami, LLC

  11410 SW 143rd Ct Miami, FL 33186

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:05/07/2025

  Type:Product Issues
  Status:

  UnresolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am the treasurer of a professional society, the ******************************************* (************). We had our annual meeting in *****************, from July *****, 2024. We had hired Fireworks Over Miami to provide entertainment for the evening of July 12. We provided $5000 on May 14, 2024, then $375 on May 15, 2024. We then provided the second part of the payment on July 1, 2024, $5,375.00 via Zelle to ************** (Lutgardo "******" *****). We learned a day or two before July 12, 2024 that the organization, Fireworks Over Miami, had not secured the necessary permits from the city, therefore the fireworks display was cancelled, and we had to scramble to arrange an alternative entertainment. We requested a full reimbursement. On July 23, 2024, we received $5375 via ACH to our society's bank account. We requested the second half of the payment, but despite multiple attempts to reach the organization, they have simply stopped responding. We engaged a collections company, but the fireworks company will not respond to them either.

  Customer Answer

  Date: 05/09/2025

  Dear Ms. Mitchell,

  Thank you for reaching out. Attached, please find the original signed invoice for the Fireworks Over Miami (FOM) event, which was to be held on July 12th. Note the handwritten note by the representative for FOM the FOM would obtain all needed permits. They do have a note that cancelling the event would result in a 50% refund, but the Limb Lengthening and Reconstruction Society (LLRS) did not cancel the event, it was canceled due to the failure of FOM to obtain the needed permits.

  The contract is signed by Stephen Quinnan, MD, who was the president of the LLRS at the time of signature.Tel (305) 588-6518; email: [email protected]

  Lutgardo Martin Perez, Jr., is the owner of the organization (https://www.fireworksovermiami.com/team).

  Karen Szydek was and still is the executive director of the LLRS. (512) 422-6263; email: [email protected]

  I was and still am the treasurer for the LLRS. My telephone number got scrambled on your website form, I see now. My number is (917) 721-6204.

  The LLRS official mailing address is:

  Karen Syzdek
  Limb Lengthening and Reconstruction Society: ASAMI-North America
  P.O. Box 91868
  Austin TX 78709-1868
  Phone: 5124226263

  www.LLRS.org

  I have also attached the email chain between our executive director (Karen Szydek) and Mr. Lutgardo Martin Perez.

  Please reach out with any other information that you need.

  Business Response

  Date: 06/10/2025

  I am sorry for delay in answering  had very difficult.  .personal time .

  This customer was paid back in a zelle paymemts.  Please have him check his records  . And I will try and find the pay. 

   The issue was a draw brige in Miami Beach prevented  boat captain from get to location on time . We tried  and shoot from the beach and the firemarshal  prevented us from doing so . 

  But the refund was made in full by zellle 

  Thank you 

  Lutgardo Martin Perez 

   

   

   

  Business Response

  Date: 06/10/2025

  Date Sent: 6/10/2025 9:22:24 AM
  

  I am sorry for delay in answering  had very difficult.  .personal time .

  This customer was paid back in a zelle paymemts.  Please have him check his records  . And I will try and find the pay. 

   The issue was a draw brige in Miami Beach prevented  boat captain from get to location on time . We tried  and shoot from the beach and the firemarshal  prevented us from doing so . 

  But the refund was made in full by zellle 

  Thank you 

  Lutgardo Martin Perez 

  Customer Answer

  Date: 06/16/2025

   
  
  Complaint: 23296049
  
  
  
  I am rejecting this response because Mr. Perez either is very forgetful/confused, or is obfuscating. I have included the email chain between him and our executive director, Karen Syzdek. She continued to press him for a refund after his services could not be rendered because he had not gotten the necessary permits to do so. In email after email (and there may be a few that I do not have myself, but can access them if needed), he states that he has mailed a check or some other way provided the payment. His ploy was apparently to pay half of what we paid him, then pretend that the other half was lost in the mail. But, at the top of the attachment, I have included the only payment we received as reimbursement - a wire transfer of 50% of the amount we paid. Eventually, we passed the issue on to a collections agency. To our surprise, he stopped responding to them, without providing any sort of excuse or explanation. That is when we reached out to you.

  We greatly appreciate your help in this matter. At the very least, we want future perspective clients of Fireworks Over Miami to know that they may not be dealing with a forthright and trustworthy company. I look forward to what further news you may have, and would gladly provide more information as needed.
  
  
  
  Sincerely,
  
  
  
  Harold Jacob Van Bosse