We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Online Retailer

Bargain-earpods.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:02/17/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company scammed my family out of $39.97 like many other complaints. They used a skin cream website ******** ****** and somehow got our debit card information. We’ve never purchased from them. Our bank won’t refund our money because they say we have entered a Sweepstakes. When I emailed this company they emailed my back with the Bargain Ear Pods email requesting all my personal information. I don’t understand how people live with themselves who do things like this.

    Business Response

    Date: 03/07/2023

    Dear Ms. *********

    We have received and reviewed your complaint regarding a request for billing adjustment. We're very sorry for the inconvenience you have experienced. Our team has investigated this case more in depth and we have confirmed that this inquiry is not associated with any of the companies that we provide fulfillment services for. With this, unfortunately we cannot provide you with information to contact the seller directly for assistance in getting your refund as we are not able to locate the company referenced in your complaint. Here are some suggestions that may help you acquire the refund you are requesting. Do you have a record of the website you may have made the purchase from? Or perhaps you might be able to dispute the charges with your credit card company? Is there a receipt or invoice that may have the information for the original seller? Also, if you look at the product itself, there may be a "Distributed By" listed with contact information for you to get in touch with the seller directly. We take consumer protection very seriously and want every consumer to be successful in receiving customer service from the original sellers of the products, subscriptions, and any items they have purchased. However, we are more like the postal service or *** which are responsible for shipping items rather than refunds that should be provided by the original seller. Since we are not able to locate this seller with the information provided, we hope that you have some record of the purchase you made so you might contact the seller directly. We understand that this process is frustrating for you and we do not wish to cause any additional inconvenience. We hope that you receive the resolution you are requesting from the original seller. In the meantime, we kindly request that you remove your complaint about our company, as we did not sell you the product. 

    Customer Answer

    Date: 03/07/2023

    I did not purchase anything. They stole my bank account information and stole money just as other have stated. They are scamming under their website and a cream website and then saying they are sweepstakes and trying to rob us of more money. They way it is systemed is so the banks cannot track the fraud and ultimately we do not get our stolen money returned.

    Business Response

    Date: 03/30/2023

    Hello! We have received and reviewed your complaint regarding a request for billing adjustment. We're very sorry for the inconvenience you have experienced. Our team has investigated this case more in depth and we have confirmed that this inquiry is not associated with any of the companies that we provide fulfillment services for. With this, unfortunately we cannot provide you with information to contact the seller directly for assistance in getting your refund as we are not able to locate the company referenced in your complaint. Here are some suggestions that may help you acquire the refund you are requesting. Do you have a record of the website you may have made the purchase from? Or perhaps you might be able to dispute the charges with your credit card company? Is there a receipt or invoice that may have the information for the original seller? Also, if you look at the product itself, there may be a "Distributed By" listed with contact information for you to get in touch with the seller directly. We take consumer protection very seriously and want every consumer to be successful in receiving customer service from the original sellers of the products, subscriptions, and any items they have purchased. However, we are more like the postal service or *** which are responsible for shipping items rather than refunds that should be provided by the original seller. Since we are not able to locate this seller with the information provided, we hope that you have some record of the purchase you made so you might contact the seller directly. We understand that this process is frustrating for you and we do not wish to cause any additional inconvenience. We hope that you receive the resolution you are requesting from the original seller. In the meantime, we kindly request that you remove your complaint about our company, as we did not sell you the product.

  • Initial Complaint

    Date:08/05/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have no record of ever purchasing ear-pods from this firm. They then charge $39.95 a month for entry into some type of sweepstakes - for which they say was automatically entered when one purchases. I'm sure you know how the fraud works so I doubt if I need to go into more detail.

  • Initial Complaint

    Date:06/22/2022

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On June 17 I received an email that I had won a prize with this company. It appeared that all I had to do was to provide my credit card to pay for shipping and handling. Upon completing paying for shipping and handling I noticed two charges on my credit card. One for $39.97 and the other for $119.98. I contacted customer service for the companies and they said that I had signed up for a game console. I emailed back and let them know that I did no such thing, I don't even play video games why would I purchase a game console? They responded to me that I purchased a subscription , which I requested they immediately cancel. They did cancel my subscription but did not refund my money.

Bargain-earpods.com is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.