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Business Profile

Talent Agencies

Jess Anderson Talent and Modeling Agency, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:08/31/2022

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was charged $200.00 on 8/11/2022 and I was supposed to give the remaining $795.00 by 10/30/2022.
    When I had called the day before I was told the total sum of money would end up being $100-$200 total, when I arrived they told me it was $995.00 and immediately pushed me into taking photos. When we finished the photos were not great and I had asked prior to the photo shoot and after to consult a parent about the large sum of money I would have to give. When I had a parent on the phone they immediately wanted to talk to her and took the phone from me to separate us while Jess told his wife to start taking photos of me. While all of this was going on they would lock the front door and then tell me I can't leave until I pay because they had already taken the pictures of me. I felt if I did not sign the paper I would be in trouble but they didn't give me any other option to stop or leave. I had $100 taken out the next day and that next day I turned off my card that was linked to the account they were pulling my money from. After this they tried to contact me by text and email asking why the payment was declined, I had my parent and I write them an email explaining I did not want anything else and to keep the $300 they had already taken from me for their time but I did not want to pay anything else because I had felt taken advantage of. After that I blocked their number and email. I have the contract and and more verbal info if you could reply to me. -*************

    Business Response

    Date: 09/27/2022

    Business Response /* (1000, 5, 2022/08/31) */
    This letter is in response to the complaint from one of our registered talent.
    He states that he felt the information given to him initially in regards to getting started in the industry was not clear. He also stated that he was not comfortable agreeing to pay the total amount for the composite, portfolio package.
    We have sent him all of the 49 modeling photos that were taken outdoors on location as well as the indoor studio images, and he has legal copyrights to all the pictures.
    He is not obligated to pay the balance due, and is released from the legal contract he signed.

Jess Anderson Talent and Modeling Agency, Inc. is BBB Accredited.

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