Reviews

This profile includes reviews for Bekins A-1 Movers, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Bekins A-1 Movers, Inc. has 17 locations, listed below.

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  Bekins A-1 Movers, Inc.

  7357 Merchant Ct Lakewood Ranch, FL 34240-8437

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  Bekins A-1 Movers, Inc.

  1755 University Pkwy Sarasota, FL 34243-2707

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  Bekins A-1 Movers, Inc.

  5827 Curlew Dr Ste 5 Norfolk, VA 23502-4626

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  MyBekins

  242 Tolar St Fayetteville, NC 28306-1534

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  Bekins A-1 Movers, Inc.

  1275 Glenlivet Dr Ste 100 Allentown, PA 18106-3107

Review Details

• Review fromRoss D

  Date: 07/03/2025

  1 star
  If you're looking for a company with the lowest of integrity, you have found them. From the owner David C*****, Scott H***** and on down, they will lie and then ignore when you have an issue. I would severly advise against utilizing Bekins and their shady business practices. They are many repuatable companies you can choose from, do your due dilligence.

• Review fromBlake D

  Date: 12/18/2024

  1 star
  If it was possible to give a negative review, then I would. Where do I start- don't trust the salesman that comes to your door with a huge pamphlet and stays for half the day selling you on the quality and history of the company. It is all garbage. But we trusted him and went with them for our move and paid for the most expensive insurance coverage $600+. We drive down to Nashville from Chicago and order an Airbnb and pay for another truck to move our wine. The movers are late a full day So we have to pay for another night of airbnb and truck Rental. The next day they are still late by 4 hours and we were informed some of the movers were fired and this was their last move. So you can only imagine the quality.... Half didn't speak english and I had to help put together half of our furniture then after all said and done (we even tipped) they lost 6 of our boxes. Yet denied it! Their ridiculous claims procedure made us go through days of tracking down all the items and receipts of what they lost - OVER $6k worth of clothes and electronics. We then receive a message from claims saying that they are not reimbursing us because they didn't pack the stuff themselves and just moved it. We have to go back multiple times and argue with them stating that we even had insurance. Finally months later we receive notice that they will reimburse us for $1.2k because they couldnt verify the weight or items in the boxes. In summary, this move was over $10k+ in cash upfront and then they lost $6k+ of our stuff. DO YOURSELF A FAVOR AND FIND ANYONE ELSE!!!
  
  
  
  
  

• Review fromWILLIAM F

  Date: 01/23/2024

  1 star
  I recently had Bekins moving company out of Carlisle Pennsylvania, move my entire household on January 3rd and 4th 2024. During the move they dropped and ruined a 60 inch flatscreen TV. After nearly three weeks of back-and-forth text messaging and phone calls they finally offered me a settlement of $.60 per pound of the damaged item. Basically they offered me $50 for a $1500 television. I was never offered the opportunity to purchase additional insurance through the moving company and even purchased a special moving box from the company to protect the television which was damaged. It would be my advice that you avoid this company and save yourself the trouble that I’ve been going through.
  
  
  
  
  

• Review fromWilliam O

  Date: 12/15/2023

  1 star
  This review is for Bekins Movins Solutions, *********************************************************************** ***** We contracted for Bekins to move us within ********. It was scheduled for two days, one day pickup up, one day delivery. We also paid extra to have a piano moved. I had a piano board for shipping in storage which was the first stop.The piano people arrived and demanded the piano board, which hadn't been picked up, so prepared the piano, but left it with the legs on and left. We were told that someone would always be with the truck so that nothing would get pilfered while they were up in our apartment to on the 16th floor. All three people (we were told there would be four) came up. I ultimately had to go down to the alley and watch the truck in the cold, while the three were upstairs. We were charged 50% up front with 50% to be paid upon completion. After the second day, they had not piano crew to put the piano back together, other than the legs with the moving crew put on. They then proceeded to charge my credit card SIX TIMES. Four days later I'm still carrying a $16,000 balance on my credit card because they can't figure out how to reverse this. I spent 16 in the credit card industry and this is child's play. If they can't figure it out they should get on the phone with their merchant process and ask them to help. Fortunately, I have enough credit on my card that it didn't overcharge and wipe out my open to buy.My wife repeatedly called the salesman who apologized but did nothing. They finally got a piano guy to arrive about an hour ago, but the charges are still on my card.

• Review fromJennifer Laconca L

  Date: 11/16/2023

  1 star
  NEGATIVE STARS-RUN AWAY FROM BEKINS When I supplied damage for my claim, I was told that we had opted for $.60/lb of furniture if damaged. When I asked where the weights came from, ************************* told me, "Not to worry about it. She knows the weights". The damaged furniture was extremely under weight.After paying 10K to refinish **** hardwood floors the movers scratched them terribly in every single room. I explained that I wanted each room done one at a time so that I did not have to move out of the house again. The claim amount was for the floors to be done all at once and NO COVERAGE for moving out-I explained that I WOULD NOT USE THEM AGAIN.Here is a list of damages: Kitchen. This was specifically caused from the movers' hand truck used to move the refrigerator back into the kitchen on 7/27/22. Dresser Mirror in the Master Bedroom on 7/10/23. Floor of Master Bedroom on 7/10/23.Master Bedroom closet door on 7/10/23.Armoire damage in Master Bedroom on 7/10/23.Master Bedroom door frame on 7/10/23.Guest Room door frame on 7/10/23.Staircase ******** on 7/10/23.Door Frame into Dining Room from Foyer 7/27/22.Floor in Living Room from 7/10/23.Sunroom Floor on 7/10/23.31-37 Kitchen Floor on 7/27/22.38 Dining Room wall 7/27/22.39-49 Dining Room Floor on 7/27/22.50 Armoire in Dining Room on 7/27/22. Finally, the home was built in ****. These are the original floors outside of the kitchen that was built in **** and that is the age of those floors.One reason that I had all of the furniture moved out was to have the floors refinished.They were perfect before the movers damaged them.

• Review fromKacie G

  Date: 11/05/2023

  1 star
  ZERO STARS-DO NOT DO BUSINESS WITH THIS ORGANIZATION. Our cross country move from Alexandria, VA which involved 9 month storage by Bekins Moving Solutions resulted in many broken items and a missing family heirloom antique desk. We were told in an email from ******* ******, Sales Manager and our first point of contact for the move, that the desk had "been received and secured safely" in their warehouse, but when the desk did not show up in Spokane WA, ******* ****** and Louis ******, General Manager, took no responsibility. We had to file a police report in order to get paid over $3000 under our homeowners insurance, but it will never make up for this precious family heirloom being gone. The claims representative, ***** *******, was callous and uncaring and looked for ways to deny any payment vs a way to find coverage since Bekins Moving Solutions obviously FAILED to enter our antique into our inventory. (I happen to be an insurance agent and found her lack of professionalism jarring; she actually laughed and mocked our situation when pressed.) We have made many long distance moves and this was the worst experience ever.
  Most Sincerely,
  ***** ***** and ***** *********

• Review fromANDREW E

  Date: 03/17/2023

  5 stars
  Awesome company and staff. They are very responsive and provided excellent service. Highly recommended.

• Review fromGerda S

  Date: 03/11/2023

  1 star
  We had our 2 households in storage for over a year and when we asked them to forward everything to our new home in South Dakota they only send half of the two households. We are missing most of our furniture and boxes which contained valuable china cutlery etc. a table top for $7000.00 is missing a china cabinet, antique table and 5 oriental rugs. A value of at least $30.000.00. We asked them to surge for our things, this was 3 weeks ago, but to this date they have not found them. They asked us to provide a list with all the Items missing and then they would expedite the claim. I do not trust these people and I am very disappointed with their response. I definitely do not recommend this moving company . We paid $750.00 for storage and they charged $12.000.00 to move half of our goods to Spearfish. These people are dishonest and nobody should trust them ever again. G.S
  
  
  
  
  

• Review fromEileen G.

  Date: 08/02/2022

  1 star
  First, let me say that we were told that Bekins was BBB Accredited! Next, we were also told that our possessions would be in a climate controlled area, this was not true since the heat in the warehouse had to be extreme to have the colors in our carpets run into each other and the backing to become hard and brittle! We were never told that we could purchase extra coverage in the event of damaged or lost goods! Bekins conveniently lost several of our boxes, some containing expensive and irreplaceable items! They did, however, give us a check for $250 for our carpets only (approximately $4000 including cleaning and scotch guarding prior to going into storage). We did not receive anything for our missing items! Nor did they even attempt to look for them, or contact a customer who may have received them in error. I am just sorry that I did not number and note the contents of each box myself! I would never recommend this firm, even to my worst enemy, because they could care less about the customer. They are only concerned with the sale and are not upfront and truthful about the warehouse conditions. The salesman who wrote the contract should be fired for not disclosing the conditions our items would be subjected to, instead of telling us they would be climate controlled! And, he should have educated us on what to purchase in the event of damage or loss!!!! To say this was our absolute worst experience it putting it mildly! Be forewarned!!!