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Business Profile

CBD Oils

Organic Relief CBD

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in CBD Oils.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/21/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered from this company from a pop-up add using ********************************* picture and endorsement. Once I placed the order, I realized that it was false advertising and a scam, but could not cancel the order. I received a confirmation email, which I am attaching, that said I had 30 days to return the program and that I would be enrolled in a subscription program that would automatically renew. There was no mention of how much the product would cost or that I had only 14 days to cancel before I would be charged. On March 10 I was charged 119. and change. I immediately cancelled the continuing service (less than 30 days after the product arrived) and filed a disputed payment with my bank. That was the last I heard about it until today when I spoke to someone at a collection agency saying that I was in collection for that debt and they would be sending it to the credit bureau if I did not pay. So I am in collection, even though I was unaware that I owed any money for the past year and a half, as I believed my bank had resolved this. This is also why I did not file this in a more timely manner. I don't believe I should have to pay this, and I do not want this on my record. My credit score reflects that I am not a scammer, like this company is.

Organic Relief CBD is NOT a BBB Accredited Business.

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