Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Moving and Storage Companies

Next Stop Relocation, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving and Storage Companies.

Reviews

Customer Review Ratings

4.8/5 stars

Average of 99 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromEmmanuel S

    Date: 09/18/2024

    5 stars

    Emmanuel S

    Date: 09/18/2024

    Professional and fairly priced for my four-bedroom move. I was first asked to provide them with a list of all the furniture and things I was moving, as well as an estimated number of boxes. After that, I got a moving cost estimate. Although relocating can be quite stressful, Next Stop Relocations made it very easy for my family and myself. Thank you! It was quick, simple, and painless.

    Next Stop Relocation, LLC

    Date: 09/19/2024

    Thank you for your fantastic review! We're glad to hear we could make your move stress-free. Your satisfaction means a lot to us, and we appreciate your trust in Next Stop Relocation!
  • Review fromBlair L

    Date: 08/05/2024

    5 stars

    Blair L

    Date: 08/05/2024

    Throughout the moving process, the team at NextStopRelocation.com was incredibly professional and attentive.

    Next Stop Relocation, LLC

    Date: 08/06/2024

    Thank you for the kind words! We're glad to hear our team was professional and attentive throughout your move.
  • Review fromRosemary J

    Date: 07/14/2024

    5 stars

    Rosemary J

    Date: 07/14/2024

    NextStop Relocation made my move so much easier. Their professional team took care of everything, from packing to transportation. They were punctual, careful, and very friendly. I couldn't have asked for a better moving experience. Highly recommended!

    Next Stop Relocation, LLC

    Date: 07/16/2024

    Thank you so much for your positive feedback! We're happy to hear that our movers arrived on time and provided professional service throughout your move. If you ever need assistance in the future, please don't hesitate to reach out. Safe travels in your new home!
  • Review fromJessica D

    Date: 07/11/2024

    1 star

    Jessica D

    Date: 07/11/2024

    Avoid this company! We were told we were booking with a company, not a broker which was a lie. We filled out our inventory list that went by number of items, not size of items. We had a total of 85 medium boxes listed, ended up with more boxes and totes but not taking big furniture items that were on the estimate. Mover was a day late due to breaking down. He told us that our medium sized boxes were their xl boxes. He then charged us over double the original amount, did not take everything that was on both estimates because it did not fit the square footage we were allowed. No measurements of my items were ever given so we were going to be over from the start! Office refused to return our call for days, driver is now lying about talking to me days later. A complete scam!

    Next Stop Relocation, LLC

    Date: 07/12/2024

    ***********************,

    We are sorry to read this, but we believe there might have been a misunderstanding. We made several attempts to reach out to you via phone, on your pick up day and a week after to explain and help you on your pick up situation on time, but unfortunately, we weren't able to connect.

    In our quote we ask about the items in order to calculate the approximate space in cubic feet that you'll reserve in the truck and that the guys are going to load for you. In your estimate based on the information you gave us by phone, that total was 719 cubic feet. At the time they were picked up, the reality was that they occupied ***** cubic feet in the truck, which is why your price needed to be adjusted, and you were informed of this at the time it was happening and a new contract was made with the updated information on cubic feet and price, which you accepted and signed.

    Also we are not brokers, as we explained to you and your husband on the phone, our company is divided into sales, dispatch, delivery and customer service department, for organizational and logistical facilities, that is why your payment or dispatch problems cannot be resolved with the same sales advisor and we call you from the indicated department to help you in the most effective way possible.

    Our goal is always to provide excellent service, and we are really sorry about this. 

    You can always call us back to resolve any questions about it.


    Next Stop Relocation

  • Review fromArnold W

    Date: 07/01/2024

    1 star
    Worst ************** ever!Lied from the start, over charged and damaged items.Said they were veteran owned and run, guy shows up with a Penske truck and waits on hired local day help.They pass all your info off to someone else to handle the move.They require payment before unloading to even see if all is there and undamaged -5 stars again the worst company who make *** their own reviews and is not even registered with the BBB
  • Review fromJennifer R

    Date: 05/21/2024

    5 stars

    Jennifer R

    Date: 05/21/2024

    My coordinator ***** did a amazing job! Very helpful with any questions I had! Made my moving process quick and easy!Nothing was damaged ,Definitely recommend

    Next Stop Relocation, LLC

    Date: 07/11/2024

    Thank you so much for your feedback! We're delighted to hear that your move went smoothly and that you found our movers to be kind and courteous. If you need assistance in the future, please don't hesitate to reach out.
  • Review fromSophia

    Date: 05/13/2024

    5 stars

    Sophia

    Date: 05/13/2024

    I used next stop this past week and was extremely satisfied with speed they pack my furniture. ***** and ***** were polite and professional and handled my goods with care. Delivery was timely and the price was fair. I will recommend next stop to friends and family in the future.

    Next Stop Relocation, LLC

    Date: 05/14/2024

    Thank you the kind words and the review. Hope to move you again .
    Thanks again!!
  • Review fromMaks W

    Date: 05/06/2024

    5 stars

    Maks W

    Date: 05/06/2024

    Next stop was great! **** helped me get a really fair deal. He made my moving process effortless! When the movers got here everything was handled for me as I was told it would. When my delivery time came around the movers staged the home for me. I would use then again in a heart beat! Thank you

    Next Stop Relocation, LLC

    Date: 05/14/2024

    Thank you the kind words and the review. Hope to move you again .
    Thanks again!!
  • Review fromAlyssa C

    Date: 05/06/2024

    5 stars

    Alyssa C

    Date: 05/06/2024

    Professional and reasonably price for my move for a 2 bedroom. I was first asked to give them an inventory of my items being moved, furniture and an estimation of boxes. Then I received an estimate of my move cost. It was quick easy and painless as moving can be very stressful they made it very easy for me and my family, Thank you Next Stop Relocations!!!!

    Next Stop Relocation, LLC

    Date: 05/14/2024

    Thank you the kind words and the review. Hope to move you again .
    Thanks again!!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.