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Business Profile

Manufacturing Chemist

Jack's Magic Products, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Manufacturing Chemist.

Reviews

Customer Review Ratings

3/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromBarry N

    Date: 06/23/2023

    3 stars

    Barry N

    Date: 06/23/2023

    If any problems, then cannot resolve most of them. Lack of information on how it works, as most problems are simply knowing, the wrong perceptions on what it is.

    Jack's Magic Products, Inc

    Date: 06/26/2023

    Hello *****,


    We're sorry if we gave off the impression of not being helpful. As a niche product, we can't help with all swimming pool related issues; we have a specific program to resolve certain problems. Because of that, we don't rely on guesswork or perceptions - instead, there are specific steps customers need to follow so we can appropriately judge whether we can assist and if so, which products are most appropriate to use. 


    Your comment doesn't indicate any specific information about what problem you had an issue with or what information you were looking for that you could not find. We have ****'s Magic technicians all over the country who are able to take calls and try to help find resolutions if you are able to provide specific information about your pool, water chemistry & problems. Please feel free to send us an email at ***************************************************************************************** or fill out our technical request form on our website (***************************************************************) and we would be happy to review and help you.


    Thank you,


    *****

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