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Business Profile

Pest Control Services

ABC Pest Control, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pest Control Services.

Complaints

This profile includes complaints for ABC Pest Control, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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ABC Pest Control, Inc. has 3 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:07/07/2023

      Type:Service or Repair Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I hired abc pest control to treat my mobile home for termites because I was going to sell it. The service manager came to my house and said it will be $700.00 ,I said i was going to pay cash he said I would get a discount and it be $500.00 .and if I wanted the warranty it would be $199.00 a month ,I said no I do not want a warranty I am selling my house ,he said no problem .The man came and treated my house for termites .Then I started receiving a bill for $199.00 ,when I called the office the woman said there service was $700.00 and I only paid $500.00 ,I told her he gave me a discount for paying cash ,she said she did not know that. But I kept receiving a bill for $199.00. When I called the office again she said it was for the warranty ,the service manager told me the warranty was optional .She told me it was to late they sent it off to collections .abc pest control has a little scam going on charging people for services they do not want.

      Business Response

      Date: 07/07/2023

      The ****** signed an agreement to control Subterranean termites for 739.89 for the first year on January 31, 2023.  The customer then changed their minds in May 2023 once the property sold and wanted their money back after the service was provided and their home was protected. 

      As an alternative we are always willing to provide a transfer of warranty new homeowners and also provide customers an opportunity to purchase One-Time Subterranean termites coverage with no warranty at a greater price.

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