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Business Profile

Vitamins and Supplements

Bio Science

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vitamins and Supplements.

Complaints

This profile includes complaints for Bio Science's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Bio Science has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Bio Science

      8575 Somerset Dr Ste A Largo, FL 33773

    • Bio Science

      412 N Main St Ste 100 Buffalo, WY 82834

    • Bio Science

      30 N Gould St Ste R Sheridan, WY 82801

    • Bio Science

      PO Box 576 Brandon, FL 33509-0576

    • Bio Science

      815 Water St Unit 2006 Tampa, FL 33602

    Customer Complaints Summary

    • 82 total complaints in the last 3 years.
    • 3 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/09/2024

      Type:Product Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was charged ****** for an order with what is being presented on the internet as Optiblend Keto ACV gummies. I only order the special for 3 bottles for *****, but one get 2 free. This charge caused my bank account to be overdrawn. This company immediately placed a transaction as soon as I hit order. Therefore, I immediately called to cancel order and demand a refund. They argued with me and finally did send an email stating order was cancelled and would receive a refund within ***** hrs. That didnt happen. I called customer service again as well as my bank for a *****************, Optiblend, Bio Science stated I will be refunded in 3-5 business days and receive a confirmation email immediately after phone call. I never received an email and still have not received my refund!!

    • Initial Complaint

      Date:09/24/2024

      Type:Product Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Product advertised does not work, Order was filled without being advised of the price. was suppose to be trial sample before any order placed. recieved 5 bottles, charged $****** plus $ 60 for detox. within 2 weeks recieved another shipment of 5 bottles charged $ ****** and within 2 weeks recieved another 5 bottles. this took place from May and June 2024.This was advertised on *********I got no invoice or paperwork with orders and the Bank had to give me a contact #.

    • Initial Complaint

      Date:08/13/2024

      Type:Order Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      To make a long story short. Bioscience refuses to refund my money or send me the product that I purchased. Its that simple. I have talked to them a thousand times, and they keep promising me that the product is on backorder, but I get nothing. One or two representatives will say if you don't see the product in a couple of weeks, we will refund your money. But I get nothing, which has been happening for almost a year. When I received the product and tried it, it was not bad. Either send me the product or refund my money. That's all I asked. If you can do something, I would appreciate it. Thx.

    • Initial Complaint

      Date:04/30/2024

      Type:Delivery Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I saw advertisement on ********* it appeared to be a good Keto product, which was highly recommended by a western singer, country cook that I follow. I ordered a onetime purchase of keto-gummies which when I received them were NOT the same ingredients as advertised. And since then, I have received a total of 8 orders. I have tried multiple times to stop the orders. The dates and charges are as follows: March 2023 - ******, April - ******, June - ******, August - ******, September - ******, (cancellation email with requested information sent to company, no response,) December - ******, YEAR 2024, February - ******, April - ******. I have found that the company changes their name...KETO GT, BioScience, BioLyfe, ShipMetics. Zero contact info or invoice in packaging, The phone number on package label is the distribution center and they are clueless on what to do. No website, no email, no phone number., no invoice/receipt

    • Initial Complaint

      Date:04/18/2024

      Type:Product Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Feb 05, 2024 I Purchased a mole remover product: The purchase was $39.99. I received the product but was charged $39.99 and on Feb 7I was charged ****** and $60.00. They did not say it was recurring charge monthly. I received more product and was charged ****** on March 10. I called the company and told them I did not want the product. I sent back the product via US mail. Cancelled all future products on March 25, 2024. The company has not refunded the monies to my account and refused to give back all monies for the product they sent out the second time.

    • Initial Complaint

      Date:03/11/2024

      Type:Billing Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company continues to charge my credit card to which I have contacted them several times and they say I have an account with them which I do not.. I contacted them on February 7th and asked to get this corrected.. They refuse to respond and keep billing me and again this morning March 11th they charged me another 199.

    • Initial Complaint

      Date:02/26/2024

      Type:Product Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered one shipment of BioScience Male enhancement Gummy for $60.00. The product did not work and I did not make an additional order. However, I have been charged ****** additional 8 more times. I now have received an additional 4 bottles that I did not order and do not want. I tried to contact the BioScience company but I can not find info on this product. I tried to contact the shipping company to no avail as well. I only made one purchase - I did not make additional purchase - I do not want the additional bottles they sent me - I can not find information to contact BioScience or Ship Metrics(shipping company). I have contacted credit card company to dispute. I want a total refund and guarantee that there will be no additional charges to my account. Thank you for your help.

    • Initial Complaint

      Date:02/13/2024

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      See uploaded documents. ordered in July 2023 received contacted company for return instructions and to cancel future deliveries product was returned and refund never received. contacted again after being charged and no product delivered .

      Customer Answer

      Date: 02/29/2024

       
      Better Business Bureau:

       

      They finally sent product which I return 2/27/2024. SO they have received your message and refuse refund and still will not respond to my inquires.Thank you with your help in this matter.


      **************************************************

    • Initial Complaint

      Date:02/01/2024

      Type:Delivery Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered one bottle of bio science product and was sent 5 plus a bottle of detox never ordered in may and June and July I received two more shipments never ordered so refused. Only needed one bottle to try but taste so bad couldnt use .

    • Initial Complaint

      Date:01/28/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      There were seven transactions charged to her card - July 9, 2023 - $60, July 9 2023 $199.99. Aug 10, 2023, Oct 16, 2023, Nov 24, 2023, Jan 8, **** - all $199.99. Total ******** I never received any products I was charged for.I was unable to contact the company after multiple attempts.

    Bio Science is NOT a BBB Accredited Business.

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