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Business Profile

Windshield Repair

Skyway Auto Glass of Tampa Bay, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Windshield Repair.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromEric V.

    Date: 12/06/2022

    1 star
    HORRIFIC. STAY FAR AWAY FROM SKYWAY AUTO GLASS. Short Story of My Experience First it took over a month to get the replacement windshield, and it was the wrong windshield. They returned 2 days later with the correct windshield. Not only did they do an unacceptable job on the install, they sliced a 1 1/2-inch scratch in the LHD screen inside the vehicle with a razor blade during the install and said nothing to me. The owner, Jesse, promised to come out the next day. Never showed. Called at 5 pm to say he had been tied up at the shop and could I drive up? (To fix their mistake?) I said no, so he said he would come down the next day. Never heard from him again. I am now letting the Insurance Company deal with Skyway Auto Glass. PS Read their Yelp page too. BUYER BEWARE!!!!!
  • Review fromMarcia L

    Date: 08/22/2022

    1 star

    Marcia L

    Date: 08/22/2022

    Stay as far away as possible if you want your auto glass replaced. I stayed ***** days waiting for Skyway to fix my windshield they did not show nor did they call. Each time I called them they had an excuse. I finally cancelled my claim with my insurance company and refilled so I could change company to replace windshield. No sooner had I notified them I received a phone call from them for the first time. If I could give this business a beat I've number I would a dthat would be too high. You've been forewarned, stay away, not reputable.

    Skyway Auto Glass of Tampa Bay, LLC

    Date: 09/08/2022

    Hi **************** Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Were sorry to hear you had a negative experience with us. We want every customers experience to be the best possible, and we work hard to make sure that happens. Our goal is for everyone who comes in contact with us to feel valued and respected, so if you could please call me at ************, Id love the opportunity to discuss your concerns further with you. Im hopeful this will give you a chance to share any part of your story that wasnt told before as well as offer some resolution on how we can help make things right between us. If there are other ways I can help, please let me know!

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