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Business Profile

Resort

Lehigh Resort Club

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:12/04/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.

     
    Complaint: 22634266

    I am rejecting this response because:

    I understand you claim this has been in collection for an incredibly long time, so much so that the collections agency returned it to you. You're suggesting I need to pay the full $6662.08 for you to release this timeshare, plus two years of future maintenance fees, legal costs, and transfer fees. This proposition is bewildering.
    Why would I consider giving away thousands of dollars just for you to take back what is already in your hands? This absurd demand doesn't sit well with me, and frankly, it shouldn't with you either.
    Any other form of commitment, like a car or house, would have been repossessed or foreclosed on by now. However, this timeshare seems to be an exception, which makes me wonder, why are you still holding on to it?
    I strongly urge you to revisit my case and reconsider your stance. A more reasonable solution needs to be put forth.

    Sincerely,

    ******* & ********* *****

     

    Business Response

    Date: 01/03/2025

    Mr. ***** is in violation of his contract. He has been in collections for years and it's so long that the collection agency gave it back to us.  He owes maintenance fees from 2018 total of $6662.08. Until he pays that in full

    he can not deed back to the resort and then its a cost of 2 years forward of maintenance fees plus lawyer fees and transfer fees.  This is the process for any owner who wants to deed back their time share.

Lehigh Resort Club is NOT a BBB Accredited Business.

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