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Business Profile

Estate Sales

Anne's Estate Sales

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Estate Sales.

Complaints

This profile includes complaints for Anne's Estate Sales's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:09/26/2022

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      As of 9/24/2002, I have not received payment from 7/8-9 2022 Estate Sale Annes Estate Sale was hired to conduct a sale at *************************************. To date, I have not received proceeds from the sale. I met owner owner, ********************* 9/9/2022 and handed her a written request to be paid. She threatened to call her attorney if I wanted to go that way. I made no threat, just asked to be paid. After posting on ********* asking if anyone had used her services, I received a threatening phone call and text, again saying she would call her attorney.Items sold were approximately $2000.00 to $3000,00. I would like an inventory of what was sold and payment.

    • Initial Complaint

      Date:08/04/2022

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Anne's agreed to manage our moving/estate sale of various furniture, electronics, kitchenware, TV's, vacuum cleaners, tools, shelving and many more items that are normally part of a functioning household.. The sale took place June 3 and 4th, 2022 at ***************************************.
      Anne's setup the sale, priced the sale items and collected the proceeds. At sale end all proceeds were to be split: Annes share was 25%, our share was 75%. We did not hear nor receive payt from Anne's. Between July 5th and july 22 we made many attempts requesting our share of the proceeds. Anne's ignored most of our calls and texts . Finally on 7/22/22 Anne's remitted $765 as our share with a list of items sold and corresponding sale price. July 28 we sent Anne's a letter citing our disagreement with report details and our share amount. A list of items sold that were not in the report was included with the letter.
      $765 is 75% of $1020. Anne's kept $255 as their share. They had 9 people (according to mgr Kim) working on the sale at various times during setup day 6/2/2022 and sale days 6/3, 6/4. $255 does not come close to covering
      Anne's sale expenses. The numbers don't make sense which leads us to believe that the figures are inaccurate. Anne's did not provide register tapes nor bank deposit receipts. Before the sale Anne's claimed sales had to total at least $2000 to show a profit. We will accept $2000 as the total sales. Proof is not needed.
      We are due an add'l $735 ($2000 x 755= $1500 less $765 7/22 payt).

    Anne's Estate Sales is NOT a BBB Accredited Business.

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