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Business Profile

Marketing Programs

Avantlights LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:05/12/2025

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a mentorship program called Brandify, marketed by ****** ******** and possibly operated under AvantLights LLC, for $4,000 USD on January 25, 2025. The program was advertised with a $30,000 in 90 days or your money back guarantee and promoted as a high-level mentorship with course access, guidance, and live coaching.What was not clearly disclosed was that the $4,000 was not a one-time feeit was a recurring charge every 90 days. After the initial 90-day period, my access to all course materials and the mentorship portal (hosted via WHOP) was revoked without warning because I did not authorize a second $4,000 payment, which I was unaware would be required. My bank had flagged the transaction as suspicious, which is how I first learned a second charge was pending.I received only 2 of the 4 mentorship calls and had been actively trying to implement the material. Mentorship was provided by a fellow student who had been doing dropshipping for 6 months. Others asked about the refund and were not answered. During the 30 days, I only say 1 person promoted as getting a $30 k result and he was the fellow student - my allocated mentor. ****** ******** presents as an astute and a self proclaimed "nice guy" on ********* but he's a scammer. However, I was locked out of everything despite making a genuine effort. All communication ceased once I asked for clarity, and my requests for support have gone unanswered.This business model is deceptive. Customers are drawn in with high-ticket guarantees, only to be cut off after 90 days unless they continue to pay exorbitant, undisclosed recurring fees. There was no upfront disclosure that this was a subscription model. Desired Resolution:I am requesting:A full refund of my $4,000 USD, or Restored access to the program and mentorship I paid for - as I have nothing to show for it.I believe this business practice is misleading and predatory, and I hope the BBB will assist in holding this company accountable.

Avantlights LLC is NOT a BBB Accredited Business.

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