We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Kickboxing

CKO Kickboxing Orlando- Maitland

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Kickboxing.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:12/16/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am trying to cancel my membership with the business. I have been trying to cancel the membership since June 2022. I went to the location of the gym to try and cancel the membership and the location was closed. A few days later I called the location to cancel the membership and was told I couldnt cancel over the phone and it had to be canceled in person. This is difficult as I work full time and dont have that much availability. I go on a different day and time to the location and again it was closed. I noticed that they charged me again in July for the membership so I called my bank and put in a stop payment since they still havent canceled the membership. I get a call in September from the business's payroll that in order to cancel I would have to pay the remaining balance on the membership and then come in person to cancel. I explain the same situation to the woman and she huffed and hung up the phone. I looked a few days later and noticed they had went around the stop payment and charged my account ***** which I am still not sure what that charge was for as well as the remaining balance without my consent. I had to dispute these charges with the bank to get my money back. And now December 16th I get a call from collections stating that I owe ****** for the balance on my membership that I have been trying to cancel since June. I do not believe that I should have to pay this as I have been trying to cancel the membership since June. Attached are the supporting documents.

CKO Kickboxing Orlando- Maitland is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.