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Business Profile

Air Conditioning Contractors

REEE Cooling
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

5

Average of 1 Customer Review

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Review Details

  • Stephen T

    Date: 07/03/2024

    As a ****************** for over 30 years, now retired, Ive seen more than my fair share of A/C companies and REEE Cooling is by far the only one that I now recommend, without the slightest hesitation, to former clients, friends and family.The owner of our previous, very long term, A/C company recently passed away and I didnt have much faith that replacing such an honest and trustworthy man was ever going to be possible.Thanks to many glowing reviews I decided to call ***** and *** at REEE Cooling for an estimate to repair our 17 year old pool heat pump. *** arrived at our SE Cape home exactly on time and was friendly, professional and extremely knowledgeable. After a lengthy diagnosis *** determined that a couple of components had failed and I offered to try to track them down. One crucial part was no longer available but, to my amazement, *** offered to custom build it. Who does that anymore?A few weeks later, with temperatures in the 90s, our attic A/C unit quit but *** somehow squeezed us into his busy schedule and arrived a few hours later, diagnosed the problem, drove to Ft. ***** for the parts and returned to complete the repair. Less than a week later, naturally on a steamy Sunday afternoon, our outside condenser/compessor failed. *** answered my call quickly, arrived within 45 minutes, and on Monday the repair was completed - for a very fair price.From start to finish ***** and *** have been incredibly responsive via phone, text or e-mail seven days a week.*** is incredibly committed to customer service, fully explains what does, and doesnt, need to be repaired and, above all, a truly honest businessman. At every opportunity ***** and *** never failed to impress with their capacity to go above and beyond my expectations.

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