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Business Profile

Investigator

Space Coast Investigations, P.A

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:05/13/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date: March 25th, 2024 - I sent ******************* $1000.00 to conduct an investigation/surveillance on a home. The surveillance was to take place on March 26th so we can have a report submitted to the court by April 8th. However, due to circumstances which is unknown to us, ***** did not conduct the surveillance but instead informed us that he was going to speak to an attorney which we did not approve. He was only to do surveillance on a home. Since he did not conduct the surveillance, we asked for multiple times to have our money refunded. Now he won't refund us because he wants us to complete a contract that as sent to us 2 weeks after we cancelled and requested for a refund. Please see other details below:1. Amount Paid: $1000.00 directly sent to bank account ***********. Service to Provide: Conduct surveillance and investigation on a home 3. Nature of Dispute: Investigation and investigation of home never took place it was cancelled within 24 hours and contract was sent 2 weeks after cancellation of service. 4. Business wants us to complete the contract. However, contract was sent 2 weeks after the cancellation of the contract.5. Confirmation of $1000.00 Zelle - tgq1ww24 6. Service acknowledged by word of mouth on March 25, 2024 by ******************

Space Coast Investigations, P.A is NOT a BBB Accredited Business.

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