Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:10/09/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I ordered an engine that was advertised on ****. A 650 hp for 440 complete for $15,000. Then added some more options to make it $16,500. *** demanded immediate payment and promised me the engine within 3 to 4 months. I waited up to a year before starting to complain. After threatening to sue him I finally received my engine two years after ordering it. Did not receive front engine parts, such as pulleys, power, steering pump, alternator, etc., until threatening him again. Its been three years and Im still missing my power steering pump . He is unresponsive to my emails and never answers phone calls. I recommend never doing business with this company.

  Business Response

  Date: 10/22/2024

  ok-  got a look at the old orders here and your pump was received on 2/7/24 signed by *****.   Tracking #'s 713766555929 was for the cap, ***** ground, and  the pump was received 1/31/24 by L.Lucia  655547300507 ***** ground at your address.   It is safe to say that you need and should look around your place for those, and not write false information online- I sent you the tracking on your email, and you acknowledged.  So the whole package was received in much less time than you stated here.  Also, when a vendor sends you materials, they should be checked in immediately for shortages or mistakes, as it is hard to reconcile 10 months later, nor does a vendor need or should be responsible at that point.  It is your responsibility on your end to do your due diligence, to ensure complete fulfillment of your order.  Anything after 30 days after that point is null- just like any other business.  Getting tired of the drama, story tellers, and bullsh*t artists- just because they can't get their sh*t together or due to childish behavior.   As far as your talk about suing us, I don't think much of attorneys and I told you so, right up front.   I have an attorney too.  Libel and slander is very expensive!
  
  
  Being impatient and pushy won't get anyone anywhere, but that's where our society has been going- people (not this particular post) telling stories of how they didn't get their stuff, while they cancelled the payment without us knowing?  No payment = no parts- PERIOD.   I am not sending anything out to anyone without payment, and this monkey shine BS, playing with the credit cards, will get you NOTHING.  Telling us how your wife, your dog, or your gay male companion left you= Nothing....

  The problem with being in business, is everyone wants to be your friend, to get special favors- you're not a person anymore.   The guy from ******** was sending us gifts, which we threw in the trash as it was weird.  The guy from **********, his wife supposedly left him-   maybe if you weren't an obsessive little child and paid more attention to your wife, she would still be there. Still has nothing to do with us. Lots of guys get complacent after getting married, thinking that she'll always be there- you have to, even after the wedding, continually date your wife.   Like ,Duh.....  Even after that, you still have to wait for your materials/parts to be built.  Your personal life has nothing to do with what we are doing, as our personal lives has nothing to do with yours.  We are very busy, and don't get much time to respond to these things, but we have built and delivered literally thousands of units in 4 decades, and will continue to do so, with excellent quality.  That, is what is most important here-  not, "How fast can I get it?" Anyone good is going to be busy.    Precision takes time, testing takes time.   If you want it fast , then buck up or take your chances with someone else.   We only do precision.  No drama or weirdos allowed.   'Nuff said- rant over.....

  
  

• Initial Complaint

  Date:07/31/2024

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I purchased an engine from ***************** (owner) of Driveline Works in the Spring of 2021. These types of builds typically take about 3-6 months to complete, but due to the shipping and parts issues experienced in 2021 in the **, I figured it might take a year. It is now three years and he has been unresponsive to email and does not answer his phone. All I want is delivery of the engine even if it is not running. I paid about $10,000. He says it is built, but just not ready. This has been the state for the past 1.5 years.

• Initial Complaint

  Date:03/27/2024

  Type:Delivery Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Ordered and paid in full $4535 **** 60 and driveshaft package. 42 weeks later, I've received nothing and now he's dodging my phone number and emails. Below are all the emails saying when it will be received. I have an entire log of this since the first lie. Note the dates spread over the last 42 week timeframe. This only allows enough characters to show his emails with shipping promises. Advertised and confirmed via phone. 6 week delivery time.Invoice #******* Invoice Date06/12/2023 Due Date07/28/2023 ***************** Thu, Aug 31, 2023, 2:11PM Hello= hope to have it out of here at the end of next week- any questions pls dont hesitate to ask- *** Driveline Works Mon-Thurs 10am-6pmother days ******* on ***************** Oct 26, 2023, 1:26PM Hello- the carriers have rescheduled pickup for mid next week. providing they confirm- if not, it will be within a few days of that- when it goes out, we will u ***************** Nov 28, 2023, 2:12PM Hello - will be shipping out sometime next week- with the holidays upon us the carriers will be picking up sometime between Wednesday and Friday of next week. ***************** Jan 11, 2024, 5:18PM Hello - your order is booked to ship at the end of next week. We are sorry about the delay but it will be on board at the end of next week. Any questions please ***************** Jan 18, 2024, 3:28PM Hello- your pickup number is AEA1064420 via Unishippers- it is currently awaiting pick up- when it is picked up we will follow up with you. please note below

  Business Response

  Date: 04/01/2024

  Hello and good afternoon - as you have presently shown in your "evidence", no one is dodging your phone calls and emails- if you call our phone it says to email and someone will get back with you shortly. We did that too- Sorry we missed your phone call the other day but I did call back your buddy ***** and relayed to him that we are shipping this out at the middle of this week-period... like I explained to him, it will certainly be out this week. Also you do not need to have your friends, wives, or dog call us to mask your identity regarding the subject matter you're calling about. I also emailed you back explaining that it will most certainly be this week and apologize to you multiple times. I'm sorry that's not good enough for you and that you state that we did you wrong but we did not- we are just plain batshit crazy busy here and sometimes things get pushed to the side. I am making a point to get this off to you this week so we will be done here and don't have to listen to this nonsense about how we are trying to rip you off because that's ********. Too much drama- that's what this Society subscribes to. Also, that pickup number is still valid and will be used, and we will forward you the tracking and instructions after the pickup. Thank you and kind regards

• Initial Complaint

  Date:01/01/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  14 March 2023 ordered a 69 B body axle package for $3724.00 and the due date was to be 4/28/23. I have a invoice stating paid in full. On 7 July 23 I spoke with *** and was told the product was going out in 5 to 7 days. I tried calling on the 8th and the 13th of September. His voice mail stated you could only reach him by email. I sent an original email on the 6th and also another on the 23rd. Finally received an email from *** on the 30th of September saying my email went to his spam folder and he needed more information as he was on a new system. I have sent him all info needed in a new email the 30 September and the 5th of October and the 5th of November. Still no contact. On the ************************************************************************************************************* any kind of contact from the man. I have no way to contact him as he is avoiding any kind of contact. Right now I want what I ordered or just give me my money back as I can see other places are having the same issues that I am.

  Business Response

  Date: 01/10/2024

  WE have responded and sent merchandise via Tforce freight ********* ORO on Tuesday, 1/9/23..  

  we apologize for the delay and wish you many happy years of enjoyment with our product.   

• Initial Complaint

  Date:02/06/2023

  Type:Product Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Sept 2021 - I paid in full $14,299.00 for a 440 Stroker Engine PKG. Was told 16 weeks, then told 6 months. Many excuses. Was told he was working on it. Told it was almost done. Told he would update me weekly. Was told he would send the fuel injection in December. Was told I would have my motor no later than the end of January. Haven't received anything. Highly disappointed in his business practice. VERY UNPROFESSIONAL. Now 17 months later I still have no product and Joe will not answer my calls or emails.

• Initial Complaint

  Date:11/09/2022

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On May 9, 2022 we purchased a A BODY PERFORMANCE AXLE PKG 3.55 4"BP DRUM in the amount of $3,294.00 and we paid for it through Payments Hub. We have been constantly trying to get in touch with this person about our product and he keeps telling us he has sent it; however, we have not received our product and now they are no longer answering our emails or phone calls. We purchased this through******however, the seller is not correctly selling products on****** I reached out to******and they could not assist me. Could you please help us?
  

  Business Response

  Date: 12/21/2022

  Consumer Response /* (2000, 8, 2022/12/02) */
  ---------- Forwarded message ---------
  From: **************************************
  Date: Fri, Dec 2, 2022 at 9:59 AM
  Subject: Re: BBB Complaint Case# ******************************************
  To: Better Business Bureau********************, Better Business Bureau <**************************
  
  
  Hello
  
  We have heard from the company and received our product