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Business Profile

Gutters

JAD Rain Gutters, Corp

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gutters.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/25/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Definitely stay away from ****. He came to my house and agreed to repair a leaking gutter. Charged me $1500 and said Id have a 5 year warranty on the area he repaired from leaking. First rain it was leaking and now hes refusing to come back and make it right. Hes trying to say I have a roof leak which I dont. I watched him forget to put a solid piece of wood in the area that was leaking, so instead of removing the pieces he already installed over the area, he tried cramming half a piece of wood in the home and now it leaks. My attorney is going to be sending him a demand letter soon, in the meantime I would suggest you find someone else.

  • Initial Complaint

    Date:12/22/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I used this company to install gutters at my mother's house. Installation was end of January 2021. After the gutters were installed, shortly after my mother began noticing leaks in gutters as if the gutters were holding water and not properly draining. She could not locate paper to call so when I eventually called them and text them of the issue I was advised that they will come out and check it out. At the completion of this complaint they have yet to make contact as I had to use a separate number to get in contact with the company. Upon further examination they installation was poorly installed. It should be noted the protective screens to block leaves were not installed all the way and missing in some areas. I just need them to fix the issue and see why it's not draining properly. However, they're ignoring my calls and text messages. Which is poor business practices.

JAD Rain Gutters, Corp is NOT a BBB Accredited Business.

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