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Business Profile

Acting Classes

The Actory LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Acting Classes.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/06/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was offered acting classes for the month of November in the amount of $500 dollars. I paid ***************************** via Zelle using my checking account. This classes were to include 1 weekly in person couching, 1 weekly zoom and 1 weekly group class. The first contact was through Instagram 10/24/23---10-26/23 then a phone call on 10/27/23. On 10/31 the owner of the company asked me to meet him in person for the couching in the lobby of an apartment building. I questioned him as to why there if his company on sun biz lists another address, he said they had moved to a different location. I later found out that the apartment complex is where ****************' girlfriend lives. After the initial meet, I text him several times to schedule the November classes meet **** and he would not reply. So, I got scared and texted him asking him for my money back minus the one meet. It was only after I asked for a refund that he reply back saying he didn't have the money to repay me. He asked me to give him one month so he can refund me. To this day it has been more than a month and he has not refunded me my payment. It everything seemed very odd to me. I sent him as well as his brother who is co-owner of the company as well as his girlfriend, a certified letter asking for my refund. I am asking for a $400 dollar refund, plus any costs I incurred in sending certified letters. Totaling $434.24.

The Actory LLC is NOT a BBB Accredited Business.

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