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Business Profile

Affiliate Marketing

Mundo Advertising.com, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Affiliate Marketing.

Complaints

Customer Complaints Summary

  • 20 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:10/14/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I noticed a strange charge on my credit card. I contacted the credit card company and the vendor also. The vendor said they would remove me from their list and that there would be no more charges. However I noticed a new charge from them on my credit card. I tried to contact them and was ignored. No response.

    Business Response

    Date: 11/01/2023

    We will gladly help resolve this issue. Unfortunately, we were unable to locate any account associated with the name ********************* or the email address ************************* To help us further investigate this issue, can you please provide the customers first six and last four digits of the credit card that was charged. We will then be able to provide further assistance.

  • Initial Complaint

    Date:08/26/2023

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company charged my debit card fraudulently on 8/21/2023 for $49.95 without my permission. The business on my statement is *******.us. No one will answer the phone or respond to live chat.

    Business Response

    Date: 08/28/2023

    We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.

  • Initial Complaint

    Date:08/18/2023

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Never authorized service, I dont even know what this is for. SC-PLCE.vom ************ **

    Business Response

    Date: 08/21/2023

    We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.

    Customer Answer

    Date: 10/02/2023

     
    Complaint: 20492095

    I am rejecting this response because:
    No money was refunded - which is over $500. They charged my credit card 8 times in August alone.

    Please double check account number: *******************


    Sincerely,

    ***********************************

    Business Response

    Date: 10/04/2023

    The transactions have been refunded in full on August 21st, 2023. At this point, we will ask the customer to contact their bank for additional information on the refunded transactions.

    Customer Answer

    Date: 10/05/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***********************************

  • Initial Complaint

    Date:06/26/2023

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Charging credit card since March 2023 for $39.95. In the name of ********** 03/25/23 04/24/23 05/25/23 We have never signed anything or agreed to any charges from this company on said card. Their website appears to be fraudulent, as the phone number is way more than 10 numbers as required in the US.It appears per my credit card statement charges began the same day my husband purchased tickets from STUBHUB.COM It appears somehow the credit card was compromised at that time and Im unsure the culpability of STUBHUB and if they are giving this information to third parties.I request a full refund of ALL charges and them to immediately STOP all future charges. I also request any and all contracts, oral/written to justify said charges and how they obtained credit card information.I have disputed as fraud through our card, and I will file a police report, and report to the ****

    Business Response

    Date: 06/28/2023

    We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.

    Customer Answer

    Date: 06/28/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *************************

  • Initial Complaint

    Date:06/19/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was charged $49.99 for a service/subscription. I was notified by my bank. I have NOT authorized this charge. I want to be refunded and them blocked from my debit card immediately.

    Business Response

    Date: 06/20/2023

    We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.

  • Initial Complaint

    Date:06/08/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Around June 5 2023 I received a charge from this company that I did not order. They wont tell me what company they represent or give me any information. I did not use my credit card recently for any reason and dont know how they got my card number. I need this canceled.

    Business Response

    Date: 06/12/2023

    We will gladly help resolve this issue. Unfortunately, we were unable to locate any account associated with the name ************************* or the email address ************************ To help us further investigate this issue, can you please provide the customers first six and last four digits of the credit card that was charged. We will then be able to provide further assistance.

  • Initial Complaint

    Date:05/01/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    SC-PLCE.COM as been charging my credit card since February 2023 for $39.95 and $4.95 each month without my consent. I did not authorize these charges on my credit card.I did not sign up with this company for anything, I didn't open any kind of account, and I didn't receive anything from this company. I have disputed these charges three times now but they continue to be charged to my credit card every month.I want all charges from this company to be reversed and all future charges to stop immediately.

    Business Response

    Date: 05/01/2023

    We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.

  • Initial Complaint

    Date:03/29/2023

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    SCPLCE.NET charged my credit card for $39.95 for an unsolicited service. I want this removed from my credit card and will also file a dispute with my credit card ***

    Business Response

    Date: 04/13/2023

    We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.

    Customer Answer

    Date: 04/14/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *******************

  • Initial Complaint

    Date:03/05/2023

    Type:Order Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Company scammed my credit card (I never gave them my number) and attempted to charge me ***** for unknown reason. This company is located in *******, near *****, the corruption ******* of the world.

    Business Response

    Date: 03/07/2023

    There were no charges to the credit card. We have blocked the credit card in question from any future attempts.

    Customer Answer

    Date: 03/08/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *****************

  • Initial Complaint

    Date:01/22/2023

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The Mundo Advertising Company **** , *************************************************************** Has been charging my credit card for the last two month $39.95 without my consent. This company has stolen my information on my credit card. It shows up on my credit card as a payment of $39.95 to "Scpice.net". I have know ideal how they got my credit card information.

    Business Response

    Date: 01/24/2023

    We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.

    Customer Answer

    Date: 02/16/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *********************

Mundo Advertising.com, Inc. is NOT a BBB Accredited Business.

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