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On Point Global LLC

Headquarters

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for On Point Global LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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On Point Global LLC has 13 locations, listed below.

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    Customer Complaints Summary

    • 7 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/26/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I contacted a company CLear One Advantage/ Global Holdings LLC for debt consolidation assistance. After a long conversation I agreed to utilize this company for assistance. I spoke with. *****************************, who assessed all my information. I was assured this was an easy process to complete That was on 4/2/2024, with the understanding that I would begin the first withdrawal from my checking account on 5/3/2024. On that day they withdrew $606.76 from that account. Since that time I was sent a few emails explaining the process. As of this date I have a balance $572.71 in this account with no contact or contracts made with my creditors. I made countless attempts to speak with a human being to ask questions about this, to no avail. I was left on AI and hold for HOURS. This leaving me with many calls and a great deal of added stress. Not to mention a drastic loss in my credit rating. I was at NO time trying to escape the debt I owed, but rather decrease my monthly amount due each month. I informed ******* many times. I quarried each creditor and they received no contact on record. I as of this date have requested return of all money into my checking account.

    • Initial Complaint

      Date:01/04/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They were suppose to help me with my debt and have not paid creditors not one cent and it has been 4 months. I want my money back since they have not done anything but ruin my credit.

    • Initial Complaint

      Date:08/23/2023

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am a disabled veteran living in **. My truck was totaled and registered in OR. I have sent in 2 rounds of paperwork just to get my title so I can complete my loss paperwork for ************ last paperwork was delivered to the *** 12 days ago and Ive heard nothing. My truck was total June 29th and Ive been fighting with the *** since then.

    • Initial Complaint

      Date:03/23/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was sent a check that I did deposit in my account and it was returned Insuffent funds.

    • Initial Complaint

      Date:09/27/2022

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am currently working on getting my business affairs in order and trying to get my company moving forward..I am a mobile corporation and this issue is hampering my agenda and stagnating my business. My driver license .My license should not ever have been suspended I was arrested in 04/2018 for marijuana -I never went to court for the marijuana.. now I have. Hold in 2022 for that same arrest No marijuana case still,I check la court.org there is still no ticket from 2018. But it supposed to be holding up my license now for driving with no license - I had license from ****** and also I had all release forms dated at the time .The driver registry shows that on record as well.My problem is that the reason for my suspended license is for a case that never was picked up.So my license should not have been suspended And I I should not be having to pay a reinstatement fee and reissue fee These are fees that should not be seeked because my license should not have been suspended.I was arrested for marijuana and released without a court and no charge. Every other stipulations for the reinstatement voided due to no charges being filed.All except my fees I believe my license should be updated to valid an current as was and the reinstatement and reissue fee waived Again due to the fact that my license should have never been suspended.I was arrested that day for marijuana and no charge was ever filed My license was valid at the time ,I had ****** license and they were valid,I have also had ********** license along the the way, and had no idea they were suspended.Something is not right The ticket in question is still not coming up online

    • Initial Complaint

      Date:09/15/2022

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have a debt card with blue bird debt cards and they have me locked out of the account, why I don't know and i've found it impossible to remedy the situation. When I call the customer care line they ask for my SSI # then they ask for my 4 digit pin# which iI provide then they ask for my account # which i provide and when i enter that they just hang up on me. I'm using this account to have rental assistance sent to but with my inability to log into my account I have no way of obtaining these funds not to mention my card is damaged so I cant obtain a replacement card. I've tried to contact them thru e mail but that just leads to the same old run around! Please help!

    On Point Global LLC is NOT a BBB Accredited Business.

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